mtp usb drivers

i am having trouble with MTP USB driver device failed for my canon 400d when i plug it in via USB cable, on my pc at home. at work it works perfect where can i get the drivers??

can you help

john m
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  1. Emerald said:


    sorry for the delay, but yes it is! ive found out since that my motherboard hdoes not support the latest USB its a MSI 915P/G combo so look like having to buy a new computer
  2. phil22 said:


    thanks phil,

    appreciate your help will check it out but as i told emerald i beleive i need a new pc as my motherboard is out of date and not supported for the new MTP USB system
    thanks again
  3. jwwm said:
    i am having trouble with MTP USB driver device failed for my canon 400d when i plug it in via USB cable, on my pc at home. at work it works perfect where can i get the drivers??

    can you help

    john m
  4. 1. Make sure you are logged in as an administrator
    2. If connected, disconnect your camera from the PC
    3. Open your command prompt, click Start select Run
    4. Type cmd then press Enter
    5. Type the following after the prompt: 'Net localgroup Administrators local service /add'
    then press <Enter>

    NOTE: A "The command completed successfully" message should appear.

    6. Close the command prompt and reconnect the camera.
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