Do you connect this card to your computer with a card Reader? Just change another card Reader to take a chance?
What do you mean by “nothing loads automatically”? All your pictures do not load or your SD card doesn’t load?
You should provide more information here.
I would assume that she means it does not appear asking her what to do when a storage device is plugged into a computer, this is usually because the setting 'Do Nothing' has been set as default.
@sofielavin Do what Edward Gelernt has suggested and see if the computer sees the SD card. If it does, then it just a setting that needs to be changed. If not then you will need to work out what the problem is. We can help with both if these, just let us know which is the case.
And as Ranan00 says, the more information you provide, the faster we can help you.