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Win 7 ultimate x64 32gb ram installed, bios showing 16 computer showing 24

Last response: in Motherboards
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April 9, 2013 3:12:06 AM

Right so I've finally given in,

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System Information
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Time of this report: 4/9/2013, 11:03:39
Machine name: MORBID
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 24576MB RAM
Available OS Memory: 16366MB RAM
Page File: 2627MB used, 30101MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
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My issue is that after resitting ram, replacing ram, updating bios, optimizing bios, unchecking memory limits in windows and trying each ram seperately I can't get the damn thing to run 32gb ram, I was told the mobo can only handle 1600 in slot 1 and 2, so i grabbed 4 1333 sticks yet I end up with the same issue.
With 3 sticks in 1,2 and 3 I get an error and advised to switch 3 to 4, when I do that it gives me the reading of 20gb (16 usable), when all 4 sticks are in I get 24gb (16 usable), and in bios it only ever reads 16gb. Now surely I don't have bad luck and 4 out of 8 sticks I have gotten have been faulty?
mobo is also brand new (1 month old now).

I know my info is a bit scattered but want to make sure I'm not reanswering questions constantly.

Any suggestions?


April 9, 2013 3:33:12 AM

AZCompTech said:
What program are you using to check the ram amount? Check it with http://download.cnet.com/cpu-z/3028-2086_4-10050423.htm...

then report back


Well,
BIOS shows 16gb
Ccleaner shows 24gb
Windows properties shows 24gb(16gb usable)
speccy shows 32.0 GB Single-Channel DDR3 @ 658MHz (9-9-9-24)
and CPU-Z shows

Type DDR3 Channels Single
Size 32768 MBytes NB frequency 2214.7MHz

DRAM frequency 671.1 MHz
FSB 3:1-
9.0
9
9
24
33
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Related resources
April 9, 2013 3:37:53 AM

00whistler00 said:
AZCompTech said:
What program are you using to check the ram amount? Check it with http://download.cnet.com/cpu-z/3028-2086_4-10050423.htm...

then report back


Well,
BIOS shows 16gb
Ccleaner shows 24gb
Windows properties shows 24gb(16gb usable)
speccy shows 32.0 GB Single-Channel DDR3 @ 658MHz (9-9-9-24)
and CPU-Z shows

Type DDR3 Channels Single
Size 32768 MBytes NB frequency 2214.7MHz

DRAM frequency 671.1 MHz
FSB 3:1-
9.0
9
9
24
33


Are all the RAM sticks the same brand and the same frequency? If you have had different sticks in the machine, clear the BIOS. You can use the jumpers, clear it from the BIOS itself, or just unplug power, remove CMOS battery and holding the power button for a minute, then letting it sit for 5 mins.

I have this same setup, same motherboard, same processor, same RAM amount and same frequency, so hopefully we can get it worked out.
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April 9, 2013 4:10:42 AM

All are the same brand and frequency, where are is the jumper on the board; okay so a minute with cmos battery.

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April 9, 2013 4:21:20 AM

00whistler00 said:
All are the same brand and frequency, where are is the jumper on the board; okay so a minute with cmos battery.



The jumper is next to r the F_PANEL in the corner. With the computer off, connect the jumper then count to 10. After that, remove it and turn the computer back on.
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April 9, 2013 4:26:44 AM

AZCompTech said:
00whistler00 said:
All are the same brand and frequency, where are is the jumper on the board; okay so a minute with cmos battery.



The jumper is next to r the F_PANEL in the corner. With the computer off, connect the jumper then count to 10. After that, remove it and turn the computer back on.


Okay I found a bit that says clr_cmos near the bottom right of the motherboard, im ues to my sabertooth where there would be 3 pins and the jumper on the middle and right pin, was the jumper supposed to come in the box and not on the motherboard itself?
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April 9, 2013 4:34:01 AM

00whistler00 said:
AZCompTech said:
00whistler00 said:
All are the same brand and frequency, where are is the jumper on the board; okay so a minute with cmos battery.



The jumper is next to r the F_PANEL in the corner. With the computer off, connect the jumper then count to 10. After that, remove it and turn the computer back on.


Okay I found a bit that says clr_cmos near the bottom right of the motherboard, im ues to my sabertooth where there would be 3 pins and the jumper on the middle and right pin, was the jumper supposed to come in the box and not on the motherboard itself?


The jumper will come in the box. You can use any jumper as they are pretty much compatible. You just need to put the jumper on the pins for 10 seconds, then remove it.
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April 9, 2013 4:38:36 AM

AZCompTech said:
00whistler00 said:
AZCompTech said:
00whistler00 said:
All are the same brand and frequency, where are is the jumper on the board; okay so a minute with cmos battery.



The jumper is next to r the F_PANEL in the corner. With the computer off, connect the jumper then count to 10. After that, remove it and turn the computer back on.


Okay I found a bit that says clr_cmos near the bottom right of the motherboard, im ues to my sabertooth where there would be 3 pins and the jumper on the middle and right pin, was the jumper supposed to come in the box and not on the motherboard itself?


The jumper will come in the box. You can use any jumper as they are pretty much compatible. You just need to put the jumper on the pins for 10 seconds, then remove it.


Yeah didn't get one in the box or it was lost during installation, sadly don't have a spare jumper lying around either, I tried the load fail safe defaults in the bios which i think reset the cmos (i had to reorder the boot priorities when doing so), but hasn't fixed the ram issue.
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April 9, 2013 4:45:50 AM


If you don't have a jumper, just remove the battery and hold the power button for a minute, while the power is unplugged.
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April 9, 2013 5:07:15 AM

AZCompTech said:

If you don't have a jumper, just remove the battery and hold the power button for a minute, while the power is unplugged.


reset cmos via battery, no difference to ram
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April 24, 2013 2:31:44 AM

Damn, really no body knows why?
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July 31, 2013 8:37:59 AM

Have you found a solution to your problem? I have the same thing and can't figure it out!
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!