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Blueooth Management: Multiple, and Identical Devices.

Tags:
  • Management
  • Devices
  • Bluetooth
Last response: in Technologies
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April 9, 2013 12:19:26 PM

Hello Tom's Hardware community,

I work for a mid-sized dental company, and I am trying to troubleshoot a way to use Creative WP-350 bluetooth headphones in our treatment rooms. The goal is to own about 4 devices per office to be offered to patients upon their arrival for treatment.

The issue is in successfully pairing these 4 devices between our on average of 9-10 treatment rooms. The patient care specialists are not effective at troubleshooting a bluetooth connection, so the solution needs to be essentially "one touch," and bullet-proof. *Note that these rooms are all running Windows 7 64bit professional

All of that background leads to this question. Are you *the Tom's Hardware community* aware of any third-party software, or equivalent method, of remembering multiple(and Identical) bluetooth devices. Preferably with an ability to name said devices based off of their unique bluetooth identifier(reminds me of a MAC address), corresponding perhaps, to a sticker on the headphone 1-4 etc.

(My vision is that the care specialist, will retrieve a headphone from the back room with a #1 sticker attached to it, walk the patient to any of the treatment rooms, and after prompting the headphone to seek a new connection, turn to the software and choose device 1# from a list of 4 bluetooth devices, for an easy pairing)

The end goal being it can easily be recognized and utilized without messy device manager checking, multiple sessions of attempted pairing, etc. (I have had to remove a WP-350 from the device manager, to even add the other).

This description is a bit convoluted but I hope it speaks enough to my problem, and my need!

Thank you for taking the time to read, let alone respond to this post!

Much appreciated,

Ben

More about : blueooth management multiple identical devices

April 9, 2013 1:04:15 PM

Hi :) 

You realise the MAIN problem with BT is range... ?

Over 10 feet and it drops...a wall in the way, make that 5 feet...

I use the latest smart BT headset (Plantronics Legend) and even that cannot cope with longer range...

All the best Brett :) 
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April 9, 2013 1:18:26 PM

Brett928S2 said:
Hi :) 

You realise the MAIN problem with BT is range... ?

Over 10 feet and it drops...a wall in the way, make that 5 feet...

I use the latest smart BT headset (Plantronics Legend) and even that cannot cope with longer range...

All the best Brett :) 


That will not be a issue, as these are only going to be worn in the treatment chair, which is adjacent to the computer.

In other words, the headphones are off, and in a drawer. The patient requests one and takes a seat in the chair. The patient care specialist retrieves the headphone from the back room, brings it to the treatment, lets say this time its room 1. Now they need a way to pair it to that computer(although a different set of headphones was paired earlier that day).
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April 9, 2013 1:37:01 PM

BAnderson said:
Brett928S2 said:
Hi :) 

You realise the MAIN problem with BT is range... ?

Over 10 feet and it drops...a wall in the way, make that 5 feet...

I use the latest smart BT headset (Plantronics Legend) and even that cannot cope with longer range...

All the best Brett :) 


That will not be a issue, as these are only going to be worn in the treatment chair, which is adjacent to the computer.

In other words, the headphones are off, and in a drawer. The patient requests one and takes a seat in the chair. The patient care specialist retrieves the headphone from the back room, brings it to the treatment, lets say this time its room 1. Now they need a way to pair it to that computer(although a different set of headphones was paired earlier that day).


Hi :) 

Assuming its pairing with a Windows machine, it SHOULD pair automatically whenever it comes in range (or its turned ON in range)

Thats if it has been PREVIOUSLY paired with that machine....

With my Plantronics Legend headset you can SAY (to the headset) AM I CONNECTED and it answers , and if not , you say PAIRING MODE...and then it connects...

Not sure about yours though...

What are the patients going to do with them ? talk or listen to music etc ?

All the best Brett :) 

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April 9, 2013 1:59:31 PM

Brett928S2 said:
BAnderson said:
Brett928S2 said:
Hi :) 

You realise the MAIN problem with BT is range... ?

Over 10 feet and it drops...a wall in the way, make that 5 feet...

I use the latest smart BT headset (Plantronics Legend) and even that cannot cope with longer range...

All the best Brett :) 


That will not be a issue, as these are only going to be worn in the treatment chair, which is adjacent to the computer.

In other words, the headphones are off, and in a drawer. The patient requests one and takes a seat in the chair. The patient care specialist retrieves the headphone from the back room, brings it to the treatment, lets say this time its room 1. Now they need a way to pair it to that computer(although a different set of headphones was paired earlier that day).


Hi :) 

Assuming its pairing with a Windows machine, it SHOULD pair automatically whenever it comes in range (or its turned ON in range)

Thats if it has been PREVIOUSLY paired with that machine....

With my Plantronics Legend headset you can SAY (to the headset) AM I CONNECTED and it answers , and if not , you say PAIRING MODE...and then it connects...

Not sure about yours though...

What are the patients going to do with them ? talk or listen to music etc ?

All the best Brett :) 



This is true, It should pair automatically. The issue is that the office will have 4 Identical pairs of headphones. And these 4 headphones will be circulated throughout each of the 8-10 treatment rooms, each with its own computer. Because windows seems not to be smart enough to recognize the difference between these "identical" devices. It causes a whole nightmare of syncing them.

EX. Assistant brings headphone labeled #1 into Treatment Room 2. The last time headphone labeled #2 was used in Treatment Room 2.

NOTE: These headphones are the same model.

When the computer is prompted to discover a new device, windows has difficulty(never ending prompt), recognizing the device because it has a unique "bluetooth ID #, etc"

I am looking for a third party software that can remember each of these unique bluetooth ID's.
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April 9, 2013 2:00:50 PM

Brett928S2 said:
BAnderson said:
Brett928S2 said:
Hi :) 

You realise the MAIN problem with BT is range... ?

Over 10 feet and it drops...a wall in the way, make that 5 feet...

I use the latest smart BT headset (Plantronics Legend) and even that cannot cope with longer range...

All the best Brett :) 


That will not be a issue, as these are only going to be worn in the treatment chair, which is adjacent to the computer.

In other words, the headphones are off, and in a drawer. The patient requests one and takes a seat in the chair. The patient care specialist retrieves the headphone from the back room, brings it to the treatment, lets say this time its room 1. Now they need a way to pair it to that computer(although a different set of headphones was paired earlier that day).


Hi :) 

Assuming its pairing with a Windows machine, it SHOULD pair automatically whenever it comes in range (or its turned ON in range)

Thats if it has been PREVIOUSLY paired with that machine....

With my Plantronics Legend headset you can SAY (to the headset) AM I CONNECTED and it answers , and if not , you say PAIRING MODE...and then it connects...

Not sure about yours though...

What are the patients going to do with them ? talk or listen to music etc ?

All the best Brett :) 



They will be given the option to listen to Internet Radio... Pandora etc.
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April 9, 2013 2:10:09 PM

BAnderson said:
Brett928S2 said:
BAnderson said:
Brett928S2 said:
Hi :) 

You realise the MAIN problem with BT is range... ?

Over 10 feet and it drops...a wall in the way, make that 5 feet...

I use the latest smart BT headset (Plantronics Legend) and even that cannot cope with longer range...

All the best Brett :) 


That will not be a issue, as these are only going to be worn in the treatment chair, which is adjacent to the computer.

In other words, the headphones are off, and in a drawer. The patient requests one and takes a seat in the chair. The patient care specialist retrieves the headphone from the back room, brings it to the treatment, lets say this time its room 1. Now they need a way to pair it to that computer(although a different set of headphones was paired earlier that day).


Hi :) 

Assuming its pairing with a Windows machine, it SHOULD pair automatically whenever it comes in range (or its turned ON in range)

Thats if it has been PREVIOUSLY paired with that machine....

With my Plantronics Legend headset you can SAY (to the headset) AM I CONNECTED and it answers , and if not , you say PAIRING MODE...and then it connects...

Not sure about yours though...

What are the patients going to do with them ? talk or listen to music etc ?

All the best Brett :) 



They will be given the option to listen to Internet Radio... Pandora etc.


Hi :) 

I do not know of any software...i tend to doubt there would be as generally Bt HEADSETS are a sort of personal item, if you see what I mean....

I would MAKE each headset pair WITH a pairing code... then the windows machines SHOULD recognise each one individually...


The only other way I can think of is more costly.... it would be to use something like a GIGASET dect/BT phone system , where when using BT the headset (any make) connects to one of the DECT phones nearest it (by each patient)

Its what I use, the advantage to you being as long as you had a phone NEAR each chair , then you give the patient a headset and it would automatically pair....

The Gigasets are quite clever in the fact they use the dect part to send to the phones then bt to headsets nearby...

So the headset does NOT pair with the base station but with each phone...

Not sure if I explained that well...lol


All the best Brett :) 
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