softwares aren't working

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Ahsan94

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Apr 9, 2013
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hello guys, am using windows 7 ultimate 32 bit, but today some softwares like skype, internet explorer, and windows gadgets have stopped working. so please help me out of this shit..
 
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mjmacka

mjmacka

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May 22, 2012
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There are a few better things to do. (This does not come with a warranty, you are responsible for any software issues caused by running any of these scans.) That being said, I work at an MSP and use these tools daily.
1) Download and run rkill: http://www.bleepingcomputer.com/download/rkill/
2) Download and run MalwareBytes (note, do not install pro): http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/dl/7/
3) Download and run combofix (note, you will lose internet connection): http://www.bleepingcomputer.com/download/combofix/
4) Download and run tdsskiller: http://www.bleepingcomputer.com/download/tdsskiller/
5) Download and run rootkit Remover: http://downloadcenter.mcafee.com/products/mcafee-avert/ rr/rootkitremover.exe
Remove the space.
6) Scan your PC with your preferred AV software: I use AVG for personal computers and Kaspersky for work PC's.

Good luck and let us know what you catch.
 
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