I've got an HP Probook laptop running an Intel i3 cpu at 2.27Ghz. It also has 6GB of RAM. The unit took a fall, and subsequently the touchpad and audio are not working.
I haven't gotten to them yet, but currently my problem is that the unit acts like it's overheating under load. I did manage to install Win71s service pack, but it shutdown trying to do the follow up updating.
I monitored it using the System Information for Windows program, and it showed temps as high as 89d C. It's understandable, then, that the unit would shut itself off, but the problem is that it actually feels cool to the touch over the processor area. To some degree the fan seems to have a mind of its own, accelerating for no discernible reason - So I'm wondering if it's possible that the fall did something to the CPU's temperature sensor, and what the best way to deal with this is. I'm suspecting a CPU replacement.
Thanks.
I haven't gotten to them yet, but currently my problem is that the unit acts like it's overheating under load. I did manage to install Win71s service pack, but it shutdown trying to do the follow up updating.
I monitored it using the System Information for Windows program, and it showed temps as high as 89d C. It's understandable, then, that the unit would shut itself off, but the problem is that it actually feels cool to the touch over the processor area. To some degree the fan seems to have a mind of its own, accelerating for no discernible reason - So I'm wondering if it's possible that the fall did something to the CPU's temperature sensor, and what the best way to deal with this is. I'm suspecting a CPU replacement.
Thanks.