Today I bought a Google Nexus 10 and stopped by Comcast to get Internet hooked back up. It's been awhile since Ive had high-speed Internet but I got a Promo since I have TV with them offering me $24.99 a month for up to 15-20mbps download speeds. It's originally $49.95.
I stopped by there and showed them the paper and she started typing on the computer. She told me I could get it cheaper by upgrading my TV service to Digital Preferred so I qualify for Xfinity Double-Play. I'd be paying about $20 instead of the $24.99 + modem rental, taxes, etc.. I told her that's fine.
Now I'm home and I've been running a few SpeedTest tests and my results are pretty bad. I get about 13-15 ping but my download speed is around 1mbps and upload is 3mbps.
Is this just a connectivity bottleneck with the tablet? I have desktop parts coming in at the end of the month and I don't want these speeds on my gaming rig.
So is this a tablet issue or what? I'm also getting the same results on my iPhone. I have no laptop or desktop to test with right now. I've refreshed the signal and have tried everything besides calling customer service yet.
The lady could of been like "it's cheaper but you will be getting 3G speeds."
What do I do now? Cancel and ask for the other offer? I've never had an issue like this before with Comcast.
The modem is some Motorola soda stained box.
I bought a Belkin router at Walmart. The speed says "Up To 300 (2.4GHz)"
I stopped by there and showed them the paper and she started typing on the computer. She told me I could get it cheaper by upgrading my TV service to Digital Preferred so I qualify for Xfinity Double-Play. I'd be paying about $20 instead of the $24.99 + modem rental, taxes, etc.. I told her that's fine.
Now I'm home and I've been running a few SpeedTest tests and my results are pretty bad. I get about 13-15 ping but my download speed is around 1mbps and upload is 3mbps.
Is this just a connectivity bottleneck with the tablet? I have desktop parts coming in at the end of the month and I don't want these speeds on my gaming rig.
So is this a tablet issue or what? I'm also getting the same results on my iPhone. I have no laptop or desktop to test with right now. I've refreshed the signal and have tried everything besides calling customer service yet.
The lady could of been like "it's cheaper but you will be getting 3G speeds."
What do I do now? Cancel and ask for the other offer? I've never had an issue like this before with Comcast.
The modem is some Motorola soda stained box.
I bought a Belkin router at Walmart. The speed says "Up To 300 (2.4GHz)"
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