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repairing an external hard drive

Last response: in Storage
April 11, 2013 3:54:49 AM

hallo my kid dropped my passport WD10TMVW-11ZSMS1,If connected the power light is on, and it produces a hissing sound, my pc doesn't recognize it any help
a b G Storage
April 11, 2013 4:27:27 AM

You can't repair it. Most of the time if you drop a hd this will break it.

Best solution

April 11, 2013 4:37:53 AM

try it in a PC by dismantling the case/caddy and connecting the bare drive to the SATA and power connectors, if it still fails to be detected the your drive is most likely damaged beyond repair.