Laptop suddenly restarts for no apparent reason.

kaliakoudis · Apr 11, 2013

My laptop crashes for no reason. It happened 2 times and after the restart I get an error file. I've included a link the the error file plus 2 xml files regarding the my system. If anyone has any idea what's wrong, any help would be greatly appreciated.

https://www.dropbox.com/s/lykjwiers6yaeli/041013-44515-01.dmp
https://www.dropbox.com/s/lsj76eiorrq0kgn/sysdata.xml
https://www.dropbox.com/s/8ziln5y0tddb1q7/WERInternalMetadata.xml

dodger46 · Apr 12, 2013

Can you link the restart to anything you were doing at the time? Without reading the Dump file I guess it will be an App/process at fault, or your OS is corrupt. You can refresh Windows by typing Refresh at the Start Screen, your data will be preserved, but any installed programs will be lost. You can eliminate a problem App/process by using the Clean Startup method.
http://support.microsoft.com/kb/929135

kaliakoudis · Apr 12, 2013

I am currently working as a DJ and I am using some software during my job. However I use them almost every single day and haven't had a problem until now. The crash happened twice both on Wednesdays around the same hour while I was working (April 3rd and April 10th around 10 o'clock pm). I don't believe this is relevant nonetheless. However I am still using those programs dailly and I haven't had any issues. I wouldn't really mind my laptop crashing so rarely if it wasn't for the fact that both crashes happened while I was working. Sorry for the lack of information I am providing but other than my job I am not as familiar as most of you fellows at using a computer efficiently. Any further information or suggestions about how to fix my issue will be greatly appreciated. Thanks again for your time.

dodger46 · Apr 12, 2013

Were you running special software associated with your job at the time of the problem?

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Laptop suddenly restarts for no apparent reason.

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