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Repair install stuck on Windows is starting up screen

Last response: in Windows XP
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April 12, 2013 7:44:06 AM

I booted the computer yesterday morning and received a windows-corrupt file dialogue box saying the file or directory C:\System Volume Information\_restore (lots of numbers here) corrupt and unreadable. Please run the Chkdsk utility.

I was unable to click ok close out or anything. So I booted into safe mode tried to reach command prompt to run Chkdsk and can't reach the command prompt because it gets stuck.

The last thing I have tried is to run a repair install from the windows installation cd. After two tries it gets all the way through the repair install it is stuck on the blue screen and says Windows is starting up.... with the hour glass for the mouse cursor.

I have run out of things to try. Need help. This is my business computer and can't really afford to do a complete new install of windows and lose a lot of information.
April 12, 2013 8:16:25 AM

Hi really hope someone can help because i have had the same problem in the past on my office computers. Most times when repair does not work i wined up putting in a new drive with new install and moving the old hard drive to a usb enclosure so i can get all the info off it.

I know how much it sucks having your business down and out
April 12, 2013 8:19:09 AM

I had my ssd die about a week ago and I went through pretty much the exact same thing you are describing. Do you have another hdd you could try?
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April 12, 2013 8:31:49 AM

You may have some file system corruption, boot to the windows recovery console and run a chkdsk /f.
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD drive if you are prompted.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.
When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
At the command prompt type chkdsk /f and press enter.
http://support.microsoft.com/kb/307654
April 12, 2013 1:58:31 PM

bignastyid said:
You may have some file system corruption, boot to the windows recovery console and run a chkdsk /f.
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD drive if you are prompted.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.
When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
At the command prompt type chkdsk /f and press enter.
http://support.microsoft.com/kb/307654



I have already attempted that route. After entering the password though the command prompt will never pull up. It gets stuck here as well.
April 12, 2013 5:52:56 PM

Have you ran hdd diagnostics?
!