I was talking to a tech guy from where I got my (custom) computer. he said to update BIOS, will this help? and also:
http://www.tomshardware.com/answers/id-1650500/usb-ports-wont-work.html#10651932
not exactly sure where to go next on this issue
http://www.tomshardware.com/answers/id-1650500/usb-ports-wont-work.html#10651932
not exactly sure where to go next on this issue