New Razer Naga Hex Issue

lynspottery

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Nov 29, 2011
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Mouse stopped recognizing my scroll function after working just fine for a while. I have the Razer Synapse installed and had to reinstall it just to fix this problem.

Noted a similar issue with software last year but of course not sure if this was a problem then...or a new one.

Anyone have any information on this?
 
Solution
hmm....

now that i look at it it does say synapse 2.0. i know the older products do have drivers instead. perhaps you are stuck with synapse for the new naga hex.

personally i find it easier to keybind in game. most games allow you to change the game functions to any key (ie in game map abcdef to 123456 or whatever). you can use the razer software to change them also if you wish.

i'm not sure how the mouse would respond without software. my guess would be that they either respond as 123456 or numpad123456 or mouse67891011. in any of those cases you can probably still change your keymaps in game to accomodate.
if a reinstall of the software fixed the issue it most likely is just the buggy razer synapse program.

realize there is synapse 2.0 and then there are the drivers for the devices themselves. you do not need synapse 2.0 to configure the mouse.

http://www.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=214&pcid=213&nav=0,76,229,213

above is the link for just the mouse drivers and not the whole synapse 2.0 program i believe. i have a razer deathadder and am currently testing out the nostromo gamepad and only downloaded the nostromo drivers not the deathadder or synapse 2.0 software. perhaps this may fix your issue.

you also have the option of running without drivers. the keypad on the side of the naga hex is mapped bydefault to numpad 1-6 or number row 1-6 depending on the switch toggle placed on the bottom of the mouse. you can map these keys to skills in game instead of mapping the mouse to the keys defaulted in game. honestly it doesnt matter which but cross-game the prior (mapping skills to the razer buttons in game) is far easier since you do not need multiple mouse profiles. i currently use my razer deathadder without the software and it works great. in fact i have to say it works better than with the software.

one of the few benefits of software is macros and recording them is less than ideal (for my nostromo drivers at least). another is keymapping to non-default keys or functions.

just some ideas...
 

lynspottery

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Nov 29, 2011
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Great, thanks for the information. However, if I download only the drivers and uninstall the synapse software, how do I remap the keys? I am using only a couple of them as I get used to the new key setup on the mouse, but because my game has alpha keys for the functions I want to use I need to change the number to the alpha letters.

Any idea on how to do that without the synapse software?

I just used that link you provided and only the synapse download was offered not just the drivers. So how do I obtain only the driver?
 
hmm....

now that i look at it it does say synapse 2.0. i know the older products do have drivers instead. perhaps you are stuck with synapse for the new naga hex.

personally i find it easier to keybind in game. most games allow you to change the game functions to any key (ie in game map abcdef to 123456 or whatever). you can use the razer software to change them also if you wish.

i'm not sure how the mouse would respond without software. my guess would be that they either respond as 123456 or numpad123456 or mouse67891011. in any of those cases you can probably still change your keymaps in game to accomodate.
 
Solution