Articles & News
Graphics & Displays
Tom's IT Pro
Login | Sign Up
The authority on tech
VPN not connecting after replacing an old Comcast Modem?
Apr 14, 2013, 1:38 PM
After a Comcast Tech replaced an old modem that was faulty, my mothers VPN no longer works when connected to the WiFi. However, it does work if she's using her phone on the 3g.
Would this be a problem on Comcasts side, or an issue with the people who control the VPN. Is there something within the settings of her VPN that she would need to change due to the new Modem?
Any thoughts, ideas, or suggestions would be much appreciated.
Modem model is "Technicolor - TC8305C"
Apr 14, 2013
Apr 14, 2013
vpn connecting replacing comcast modem
Apr 14, 2013, 3:03 PM
Check that the new modem isn't blocking the ports you need if it has any firewall. Can you try connecting to the VPN on a different line?
Ask a new question
Switching isp from at&t to comcast (modem question)
Comcast and D-Link issues
Can I replace Comcast' modem/router with one on Amazon?
Can you suggest a modem for comcast?
Connecting comcast modem to att wireless router
Will trendnet work with a comcast modem?
Looking to buy Comcast approved Modem w telephone
Issue Connecting Killer Wireless-N to Comcast Modem/Router Combo
Comcast - Cable modems
Comcast how to set the WEP or WPA key?
Two computers with one modem from comcast
Comcast modem to wireless internet issue
Comcast Houston modem recommendations...
Want to Upgrade my Comcast Modem
Recommondations for Comcast Modem!!!
Best modem for Comcast???
Comcast business modem blocking VPN (GRE Protocol 47)?
Subscribe to our newsletter
icon arrow stem circle
About Tom's Hardware
Licensing and Reprints
Other Shopsavvy sites
© 2017 Purch All Rights Reserved.