My computer says its connected but has no Internet access
Tags:
- Internet Access
- Connection
- Computers
- Networking
Last response: in Networking
Ineedhelp_plz
April 15, 2013 8:03:54 PM
Hello everyone, I got a Lenovo ideapad p500 a could of months ago, and everything was running smoothly until now. Now any network I connect to says I am connected, but when I try to launch games or chrome, or fire fox, or ie, it won't connect. Please could you help.
Thanks
Thanks
More about : computer connected internet access
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Reply to Ineedhelp_plz
poweruser_24
April 15, 2013 8:10:34 PM
Maybe you are connected to a network/wifi hotspot, but the network/wifi spot has no access to the internet?
You also may have some firewall or something blocking you.
So.
How are you connected to the network.
Do other devices have internet access from the network (e.g. did you post this message from the same network).
Do you have a firewall installed on your laptop.
Is there a firewall on your network you don't have control over.
Are you using a Proxy server
Have you installed some toolbar/dodgy app/visited porn sites etc that may have changed your internet settings/installed malware that may be doing bad things - e.g. run a antimalware scan and check.
Does the network allocate IP addresses and are you getting one.
You also may have some firewall or something blocking you.
So.
How are you connected to the network.
Do other devices have internet access from the network (e.g. did you post this message from the same network).
Do you have a firewall installed on your laptop.
Is there a firewall on your network you don't have control over.
Are you using a Proxy server
Have you installed some toolbar/dodgy app/visited porn sites etc that may have changed your internet settings/installed malware that may be doing bad things - e.g. run a antimalware scan and check.
Does the network allocate IP addresses and are you getting one.
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Reply to poweruser_24
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Ineedhelp_plz
April 16, 2013 4:45:45 AM
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poweruser_24
April 16, 2013 7:59:04 AM
So, it is more than likely that the computer is connecting to your local router (wifi?) and not getting any further. This may be due to not receiving an IP address from the router, or being actively blocked by the router due to configuration, or perhaps the computer internet settings have been changed to something less than useful.
So, how is your internet connection supplied. Cable/ADSL/3G
How does this then get to your computer.
What OS is your computer using.
Have you tried checking for malware?
So, how is your internet connection supplied. Cable/ADSL/3G
How does this then get to your computer.
What OS is your computer using.
Have you tried checking for malware?
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Ineedhelp_plz
April 16, 2013 5:24:58 PM
poweruser_24
April 16, 2013 7:42:36 PM
Ineedhelp_plz
April 16, 2013 8:57:41 PM
poweruser_24
April 17, 2013 6:21:43 PM
I suggest you try an antimalware scanning package yes.
You could also check to see if you are being assigned an IP address within your router's range. Also check your DNS/gateway settings.
Also, is your router using IPv4/IPv6? which protocols are being configured and have the correct settings?
You could try talking to a manufacturer/reseller support line. It is sometimes easier to sort this stuff when talking live, otherwise there is a lot of back and forth while we figure out how much you know about the inner workings of Windows/OS control.
You could also check to see if you are being assigned an IP address within your router's range. Also check your DNS/gateway settings.
Also, is your router using IPv4/IPv6? which protocols are being configured and have the correct settings?
You could try talking to a manufacturer/reseller support line. It is sometimes easier to sort this stuff when talking live, otherwise there is a lot of back and forth while we figure out how much you know about the inner workings of Windows/OS control.
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Ineedhelp_plz
April 17, 2013 8:10:24 PM
HGFDSA
October 2, 2013 1:38:54 PM
Raymond Bingham
October 3, 2013 9:49:07 PM
Sam0071
October 15, 2013 7:46:45 AM
poweruser_24 said:
Maybe you are connected to a network/wifi hotspot, but the network/wifi spot has no access to the internet?You also may have some firewall or something blocking you.
So.
How are you connected to the network.
Do other devices have internet access from the network (e.g. did you post this message from the same network).
Do you have a firewall installed on your laptop.
Is there a firewall on your network you don't have control over.
Are you using a Proxy server
Have you installed some toolbar/dodgy app/visited porn sites etc that may have changed your internet settings/installed malware that may be doing bad things - e.g. run a antimalware scan and check.
Does the network allocate IP addresses and are you getting one.
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Reply to Sam0071
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Sam0071
October 15, 2013 7:47:26 AM
Sam0071
October 15, 2013 7:47:30 AM
DANxiety
November 20, 2013 8:35:24 PM
richardwhitehead
January 5, 2014 9:05:11 AM
I had this same problem and found the cause was in my router. It had a DHCP range of only 5 addresses, so when I was the 6th computer it would not connect. Windows showed he wireless connection as connected, which I suppose it was, but it could not get an IP address. The fix was to extend the range of the DHCP addresses in the router's configuration.
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Reply to richardwhitehead
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Amy Lopiccolo
January 25, 2014 7:47:44 AM
richardwhitehead said:
I had this same problem and found the cause was in my router. It had a DHCP range of only 5 addresses, so when I was the 6th computer it would not connect. Windows showed he wireless connection as connected, which I suppose it was, but it could not get an IP address. The fix was to extend the range of the DHCP addresses in the router's configuration.-
Reply to Amy Lopiccolo
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Amy Lopiccolo
January 25, 2014 7:49:18 AM
salsamm
February 10, 2014 12:51:03 PM
I am currently having a problem like this. I am connected to a 4G LTE hotspot and even though my phone is notifying me that I am connected and receiving internet, my computer says that "the webpage is unavailable". I currently use Google chrome but I also cross checked with internet explorer and Firefox. It doesn't work with anything else. It also does the same when I connect to my universities internet, and it was working fine yesterday. Anybody have any suggestions?
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Reply to salsamm
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MartinWilson
February 11, 2014 6:32:08 PM
salsamm said:
I am currently having a problem like this. I am connected to a 4G LTE hotspot and even though my phone is notifying me that I am connected and receiving internet, my computer says that "the webpage is unavailable". I currently use Google chrome but I also cross checked with internet explorer and Firefox. It doesn't work with anything else. It also does the same when I connect to my universities internet, and it was working fine yesterday. Anybody have any suggestions? Are you able to do any ping tests from your phone? If you don't already have one then install a 'ping' app. See if you can ping the following:
8.8.8.8
www.google.com
This will determine if it is a network connectivity problem or a problem with the phone
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Reply to MartinWilson
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Crumbly_Muffins
February 14, 2014 4:33:07 AM
CodeMunkey
March 6, 2014 3:17:43 PM
I had the same problem earlier. What I did was disabled my internet security which was trend micro. From there I was able to access the internet again. I turned it back on and my internet was still working. If I remember correctly, I wasn't really able to access the internet right after an update for trend micro was finished.
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Reply to CodeMunkey
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momtoboys
July 7, 2014 4:29:35 PM
Blackdeft
July 9, 2014 9:35:02 PM
I had this problem about 2 weeks i was looking through my proxy settings and I saw 127.0.0.1 I researched it and something saying pum.bad.proxy in the article here is the link hope it helps http://en.m.wikipedia.org/wiki/PUM.bad.proxy
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Reply to Blackdeft
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ajpage66
July 10, 2014 8:09:21 AM
DANxiety said:
I had the same problem too! but i found the solution! All i did was to uninstall the last applications i installed and they were utorrent and adblock for Internet explorer. After I uninstalled them my internet was back to normal.Same. I normal install games from thepiratebay.com. For some reason after I used uTorrent to install Assassins Creed Revelation on my Desktop, it now no longer connects to the internet.
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Taylor Foltz
August 2, 2014 12:56:04 PM
dmeihaus
August 7, 2014 11:10:26 AM
I turned off laptop, modem and router, no specific order. Waited 10+ seconds and powered on in this order-- modem, router and laptop. IMPORTANT: after turning on an item, wait before turning on next one until you see correct indicator lights on the one that is powering up.
Also--while on my password protected home wireless router connection, speed of page-loading increased greatly when I turned off private windows firewall.
Also--while on my password protected home wireless router connection, speed of page-loading increased greatly when I turned off private windows firewall.
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Reply to dmeihaus
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sb333
October 11, 2014 10:51:52 AM
HGFDSA said:
Ineedhelp_plz said:
I fixed it. Thank you for all the help. You fixed it and didn't give everyone an explanation to your solution? It could have helped someone else down the road. That is lame. Go somewhere else for help next time selfish.
I have a desktop PC that just stopped like this yesterday. Browsers, malware/virus detection programs, nothing can connect. No solutions here have yet worked, but thank you to those who posted theirs!
Network connection is "excellent", the Troubleshooting wizard finds no problems. Restarting router no good. Thanks to posts above I've accessed my AT&T router's interface (search ATT's internet support site) from my unaffected laptop. I see the PC in the IP Allocation list and it's on... tried a system restore which failed due to some monitor exe "missing from its original location"... all that would have done is uninstall the one app added in the past month - online blackboard collaboration - so I did that - no good... now running mcaphee scan of whole system...
...Whoa. Even with an ethernet cable there's still no connection, "IPv6 No Internet Access"...scan proceeds...
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Reply to sb333
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