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You may be a victim of software counterfeiting?

Last response: in Windows 7
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April 16, 2013 3:41:09 PM

Recently this message popped up after I uninstalled a virus protection. I checked my control panel and the product key was different from the one I had purchased originally. When I tried to change the product key it said error 0x800700D. Why is this happening? How can I fix this?
April 16, 2013 3:43:39 PM

We need more information about the virus software you uninstalled, and what product code was changed?
April 16, 2013 3:44:18 PM

The virus protection was a norton antivirus program.
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April 16, 2013 3:50:19 PM

I might be completely useless on this, but have you actually bought the program?
April 16, 2013 3:54:47 PM

I think I just fixed my problem I went on google and looked up why norton had changed my windows 7 product key and found this link.
http://social.microsoft.com/Forums/en-US/genuinewindows...
I downloaded a norton removal tool and removed any trace of norton that was left on my computer and once I did that I restarted my computer went back into the control panel and entered the key again and it worked!
a c 389 $ Windows 7
April 16, 2013 6:36:02 PM

jxg123sk said:
I think I just fixed my problem I went on google and looked up why norton had changed my windows 7 product key and found this link.
http://social.microsoft.com/Forums/en-US/genuinewindows...
I downloaded a norton removal tool and removed any trace of norton that was left on my computer and once I did that I restarted my computer went back into the control panel and entered the key again and it worked!


And now....what AV application are you running?
Avast
AVG
MSE
!