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monitor goes black 9 month's old 7970 plz help

Hello experts,

Don't know where to start. UMM... i'm using a 7970 for nearly about 9 months. Yesterday i was playing Crysis 3(maxed out). suddenly computer just turned off automatically :??: and when i tried to turn it on again monitor just goes black.

Computer starts up, power supply fan works, CPU fan works, Attatched side panel fan works. Lights light up, Drive sounds as if working, Boot sounds to start working (no 'beep' though).... but NO image., check connection. Well Connection is fine. What gives? Can't check BIOs if I can't get an image. check monitor and HDMI cable both arr fine. With my little knowledge i think the problem is with the graphics card. am i right ?

my rig- SABERTOOTH Z77/INTEL 3RD GEN I5/CORSAIR 800W/WD 1TB ask me if any other information required.

Is any one out there who can help???
9 answers Last reply Best Answer
More about monitor black month 7970 plz
  1. The problem is always due to the graphic card failure. I have a lot of experience with this problem.

    1st of all remove the graphics card, switch to any other graphics card(if you have one) and let us know what happen !

    Best of luck !!!
  2. i have a 6670. Going to try.
  3. KAIJER said:
    The problem is always due to the graphic card failure. I have a lot of experience with this problem.

    1st of all remove the graphics card, switch to any other graphics card(if you have one) and let us know what happen !

    Best of luck !!!



    with this card every thing is fine.
  4. plz help
  5. unfortunately it looks like your 7970 is the culprit. likely overheating, did you notice if the fans were spinning? I had a GTX 560 ti do the same thing about 9 months after i bought it. it should still be under warranty however so i would get on the phone with the manufacturer to return it.
  6. Best answer
    looks like you bricked your card! since it is only 9 months old you have warranty send it to your manufacturer! this is the best available option for you!


    little tips for future (when the 7970 will be given to you) :-

    1.This problem is very common due to dust residing on the graphic card/graphic card slot. Just take out the graphic card, and with a paint brush clean the metal parts and the graphic card slot. Be very careful when doing so as this slot are very delicate. Do so at your own risk.

    2. This problem may occur again if you computer heats up very much.
    *Clean up the insides of your Pc with a paint brush at least once a month. (Due to Dust)
    *Try hooking up an extra cooling fan to your Pc to reduce the heat.
    *Keep your Pc in a well ventilated area such as close to a window.
    *Because your system this little high end, try installing a liquid cooling system to it. May at least cost 300$.

    BEST OF LUCK AGAIN FOR THE WARRANTY SERVICE.
  7. seller417 said:
    unfortunately it looks like your 7970 is the culprit. likely overheating, did you notice if the fans were spinning? I had a GTX 560 ti do the same thing about 9 months after i bought it. it should still be under warranty however so i would get on the phone with the manufacturer to return it.


    nope, everything just stopped. fans not spinning, no sounds from the graphics card. i also checked the pci power connector but they are working fine.
  8. KAIJER said:
    looks like you bricked your card! since it is only 9 months old you have warranty send it to your manufacturer! this is the best available option for you!


    little tips for future (when the 7970 will be given to you) :-

    1.This problem is very common due to dust residing on the graphic card/graphic card slot. Just take out the graphic card, and with a paint brush clean the metal parts and the graphic card slot. Be very careful when doing so as this slot are very delicate. Do so at your own risk.

    2. This problem may occur again if you computer heats up very much.
    *Clean up the insides of your Pc with a paint brush at least once a month. (Due to Dust)
    *Try hooking up an extra cooling fan to your Pc to reduce the heat.
    *Keep your Pc in a well ventilated area such as close to a window.
    *Because your system this little high end, try installing a liquid cooling system to it. May at least cost 300$.

    BEST OF LUCK AGAIN FOR THE WARRANTY SERVICE.



    thanks KAIJER for the help and for the tips. i'll remember.
  9. you welcome :)
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