hi ! i need help

mariamba

Honorable
Apr 18, 2013
1
0
10,510
my laptop after shut down has this massage:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFA8028A30010
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002D8CCA6
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041813-31683-01.dmp
C:\Users\sun\AppData\Local\Temp\WER-41714-0.sysdata.xml

what can i do? please answer