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Graphics card isn't working

Processor: Intel® Core™2 Duo Processor E7500
(3M Cache, 2.93 GHz, 1066 MHz FSB)

Power Supply: PS-IM400WH

Video Card: Intel(R) G33/G31 Express Chipset Family
Chip Type: Intel(R) GMA 3100

Monitor: Compaq Q1859 Series Wide LCD Monitor

Motherboard: DG31PR
https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcTI-Dh1FPBVgN3JJver0Hy8E5nkYyur6QPpx1v6rW73aSRNcKcgbQ

Mainboard : Intel DG31PR
Chipset : Intel G31/G33/G35
Processor : Intel Core 2 Duo E7500 @ 2933 MHz
Physical Memory : 2048 MB (1 x 2048 DDR2-SDRAM )
Video Card : Intel(R) G33/G31 Express Chipset Family
Hard Disk : Western Digital WD5000AAKS-00V1A0 ATA Device (500GB)
DVD-Rom Drive : HL-DT-ST DVDRAM GH22NS50
Monitor Type : COMPAQ Compaq Q1859 - 19 inches
Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)
DirectX : Version 11.00
--------------------------------------…
I bought this graphics card: Sapphire Radeon HD 6450 1 GB DDR3 HDMI/DVI-D/VGA PCI-Express Graphics Card

I bought that graphics card^. First, I disabled(not uninstalled) my Intel G31/G33/G35 chipset. I turned off the computer, then I plugged the card into the PCIE-1.0 slot of my computer. I plugged in the VGA cable to the card and turned the computer on. Nothing happened... I don't know if my computer is incompatible or what.

I contacted a technician and he said " this card is PCIE 2.1v slot and it will require the MB to have at least PCIE 2.0v or else it will not be compatible with it." Everyone else said that all PCIE is compatible with any version of PCIE, but now I'm not so sure.

Someone help please?
15 answers Last reply Best Answer
More about graphics card working
  1. http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/4

    Check this page out looks to be your powersupply. It would appear looking at it you probably don't have enough power supply to run the card. I would highly recommend upgrading that first. They say its only able to deliver up to 184 W at 80% efficiency. So your 400w power supply isn't a 400w power supply. I'd recommend looking for a half decent one around 600 watts like ocz or corsair or seasonic.
  2. Thats the only thing I can think of that would give you a blank screen is your trying to draw more power than the psu can deliver and as a result you don't get enough power for anything.
  3. It seems PCI-E 2.1 compatibility is hit or miss with PCI-E 1.x slots.
    I would say most times it works but other times it does not.

    You can try a BIOS update if available.

    Any any case, I hope it works on my G41 board because I have new card sitting in a box over here getting ready to be installed ;)
  4. Also if you read this page from the review :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/7
    "In our tests it could only deliver up to 288w. Above that, the power supply shuts down" and "Efficiency was always below 80%, between 72.9% and 78.1%"
    From the last page :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/9
    "The iMicro PS-IM400WH is a typical ultra low-end power supply that must be avoided at all cost"
  5. Airm3n-1292454 said:
    Also if you read this page from the review :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/7
    "In our tests it could only deliver up to 288w. Above that, the power supply shuts down" and "Efficiency was always below 80%, between 72.9% and 78.1%"
    From the last page :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/9
    "The iMicro PS-IM400WH is a typical ultra low-end power supply that must be avoided at all cost"


    The power supply didn't shutdown though, the card just wouldn't work.
  6. smeezekitty said:
    It seems PCI-E 2.1 compatibility is hit or miss with PCI-E 1.x slots.
    I would say most times it works but other times it does not.

    You can try a BIOS update if available.

    Any any case, I hope it works on my G41 board because I have new card sitting in a box over here getting ready to be installed ;)


    What do you mean by BIOS update?
  7. Malikis2cool said:
    Airm3n-1292454 said:
    Also if you read this page from the review :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/7
    "In our tests it could only deliver up to 288w. Above that, the power supply shuts down" and "Efficiency was always below 80%, between 72.9% and 78.1%"
    From the last page :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/9
    "The iMicro PS-IM400WH is a typical ultra low-end power supply that must be avoided at all cost"


    The power supply didn't shutdown though, the card just wouldn't work.


    If its not getting enough power through the pci-e bus as your computer is probably very close to using the max already that psu can output it would probably give you those symptoms. It could be a bios update true it wouldn't hurt to see but if you had a power supply spare or one you could borrow i'd highly recommend trying that if the bios thing doesn't fix the problem.
  8. Airm3n-1292454 said:
    Malikis2cool said:
    Airm3n-1292454 said:
    Also if you read this page from the review :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/7
    "In our tests it could only deliver up to 288w. Above that, the power supply shuts down" and "Efficiency was always below 80%, between 72.9% and 78.1%"
    From the last page :
    http://www.hardwaresecrets.com/article/iMicro-PS-IM400WH-Power-Supply-Review/1072/9
    "The iMicro PS-IM400WH is a typical ultra low-end power supply that must be avoided at all cost"


    The power supply didn't shutdown though, the card just wouldn't work.


    If its not getting enough power through the pci-e bus as your computer is probably very close to using the max already that psu can output it would probably give you those symptoms. It could be a bios update true it wouldn't hurt to see but if you had a power supply spare or one you could borrow i'd highly recommend trying that if the bios thing doesn't fix the problem.



    How do I update the BIOS?
  9. You are going to need the exact model and possibly revision number of your motherboard. Then search through the manufacturer's website for a bios. It may be that you will need to create a boot disk in order to update the bios. If you haven't done it before it may be a bit over your head and difficult to explain. The bios number should show on screen during the computer's bootup. You need to compare that to the version they say on the website to see if you need an update.
  10. Airm3n-1292454 said:
    You are going to need the exact model and possibly revision number of your motherboard. Then search through the manufacturer's website for a bios. It may be that you will need to create a boot disk in order to update the bios. If you haven't done it before it may be a bit over your head and difficult to explain. The bios number should show on screen during the computer's bootup. You need to compare that to the version they say on the website to see if you need an update.


    This is my motherboard: DG31PR
  11. Still doesn't tell me what version your bios is. You need to see what it is which should show during startup provided you don't have the full screen logo on.
  12. I found the problem. I just didn't push in the graphics card hard enough. Thanks everyone for your effort!
  13. Best answer
    Malikis2cool said:
    I found the problem. I just didn't push in the graphics card hard enough. Thanks everyone for your effort!

    LOL ever since the beginning with ISA all the way through modern PCI-E, motherboard expansion cards take alot of force and effort to get in right sometimes.
  14. smeezekitty said:
    Malikis2cool said:
    I found the problem. I just didn't push in the graphics card hard enough. Thanks everyone for your effort!

    LOL ever since the beginning with ISA all the way through modern PCI-E, motherboard expansion cards take alot of force and effort to get in right sometimes.


    I was afraid to break it. I just pushed and got SUPER excited.
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