Asrock H77 Pro4/MVP RAM issue

When I boot with the A1 and B1 slots filled (as it is supposed to be if you use only two sticks), the board beeps four times, restarts, and repeats the cycle.

However, if the B1 and B2 slots are filled (current configuration), the computer boots just fine: the BIOS recognizes both sticks and OS detects 16GB.

I've run the Windows 7 memory diagnostic and the RAM passes.

Just a little extra history - this current board is actually my second board. The first board I had (bought at the beginning of January) had the same beeping/rebooting problem if there were RAM sticks in any slot except for the B1 slot. I returned that board, got a new one back, and now if any combination other than B1 + B2 slots is used the computer doesn't boot.

I have two main questions: 1) is it bad to run the board with the B1 and B2 slots used? Does it make the system run less efficiently?
2) Is this a problem with the motherboard? The RAM? The CPU?

If you have any other thoughts to add, that would be great.

Specs:
CPU - Core i5-3570
Graphics - ATI HD 7950 3GB
HDD - Crucial m4 CT128M4SSD2 128GB
RAM - Corsair Vengeance LP 8GB x 2
OS - Windows 7 Professional 64-bit
 

chesteracorgi

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The detriment to running the mobo with RAM in the B1 & B2 is that you are not using dual channel, which results in a performance decrement.

I would RMA the mobo (I know it is a pain, but necessary) and document this to the techs at ASRock. Ask that they pretest any replacement before shipping.
 

chesteracorgi

Distinguished
Yes you can breadboard the CPU, mobo & RAM. Put in a minimal configuration and test each slot & each RAM chip. If the RAM works in A1, try it in A2, then B1, & B2.
Then try with both chips in different slots.

If the problem shows that the RAM chips work in some slots but not others the problem is the CPU or mobo.

If you have a second computer that is the same LGA 1155 you can swap out parts between the two to try and detect the defect. If you do not have a duplicate set-up it will not be possible, and you will need to borrow one from a friend or take yours to a shop.

The reason that I think that it is the mobo is your original narative: with the first mobo (since RMA'd) you had a defect with any slot but B1, now you have a problem with any slots but B1 & B2. If it were the CPU with bent pins, I would expect the identical problem.
 


Makes sense, thanks a lot.

I think I'll be trying to find someone with an LGA 1155 board then.
 
So absolutely my fault on this one. When I changed from my Zalman Reserator 2 water cooling setup to air (Cooler Master Hyper 212 Plus) it looks like at some point I had gotten some Arctic Silver thermal paste on the connection pins, causing all my problems. Cleaned off the pins and it works just fine now.

So note to everyone - keep your work area clean and organized!