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High Ping, Constant Router Drops HELP

Last response: in Networking
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April 19, 2013 3:05:16 PM

Until recently my internet connection has been excellent, able to hold 8 people in a game at once. but now I have a constant 300+ ping and the router keeps disconnecting. I'm using a wired connection which directly connects to my Netgear N750 WNDR4000 router but it constantly disconnects and I have to reboot the router only to have it continue giving me a high ping. Can somebody help me pin point the problem and help me fix it?
April 19, 2013 3:27:12 PM

Have you tried resetting your modem?
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April 19, 2013 3:29:40 PM

I think it the router. can you connect your computer directly to the modem to test for a few hours/days?
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April 19, 2013 3:46:59 PM

Yeah ive resetted my modem and it doesnt help. but i havent tried connecting directly to the modem. because i have several people using the internet .
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April 19, 2013 3:54:02 PM

anonymous1 is right. The best way to determine if it is a router problem is going to be plugging directly into the modem.

Do the other people connected to the router have the same issues if they try to game online?
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April 19, 2013 4:41:29 PM

Yeah everyone else does. and i tried directly connecting to my modem. I removed the cable that connects it into my router and replaced it with the cable thats currently connected to my computer. but when i did that I got 0 internet connection. I may have done something wrong?
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April 19, 2013 4:56:47 PM

You many times have to reboot the modem when you change devices. It will mac lock to the first device you plug into.
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