nvidia gpu problem

sleightofhand

Honorable
Apr 20, 2013
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10,510
How can I confirm a hardware issue with my Zotac GTX480 Amp gpu? The GTX480 Amp has been running for 2.5 years without any issues. Now I have problems.

Symptom: After booting computer in any resolution using nVidia drivers, within 5 min or less - the computer shuts down.

What works: This problem will not occurr when I remove nVidia driver or Zotac drivers. This will not occurr in safe mode. I tested with Zotac's most recent driver as well as nVidia versions 295.73, 296.10, 301.42, 306.97, 310.90, 314.07, and 314.22. The computer will shut down using any of the above drivers.

I also did the following troubleshooting:
-Opened case and cleaned out all dust. Same problem
-Tested memory in Windows 7 - no errors.
-Reseated the GPU - same issue.
-Reinstalled the o/s Windows 7 64bit on new physical disk - same symptom.
-Replaced the CPU Fan and thermal grease. Same problem
-Updated motherboard with latest bios updates. Same errors occurr.
-Monitored cpu and gpu temperature - are all running at 40 degrees celsius.
-Besides installing Win 7 64bit - I installed Core Temp, MSI Afterburner to monitor temps and AVG for anti-virus.
-also updated all patches with the exception of Explorer 10.

Spec's:
-Asus Sabertooth x58 motherboard
-Intel I7-950 cpu (no overclocking )
-CoolerMaster Hyper 612 cpu cooler.
-6gb of Kingston memory
-Samsung SSD 840 Pro system disk
-Windows 7 64 bit
-1200 watt psu

Whats my problem? I have a 400mb memory.dmp file which I'm not sure how to read.

 

sleightofhand

Honorable
Apr 20, 2013
8
0
10,510
Just choosing any resolution nVidia has to offer.

 

sleightofhand

Honorable
Apr 20, 2013
8
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10,510
Thanks... but I started fresh with a brand new SSD. And all it had was the o/s, Core Temp, MSI Afterburner, AVG, and the nVidia drivers.



 

sleightofhand

Honorable
Apr 20, 2013
8
0
10,510
Thanks... no overclocking whatsoever was ever performed. It has forever been stock speeds straight out of the box - in fact never even touched the speeds for 2.5 years. Only used MSI afterburner to confirmed temps.



 
oh no i don't mean in regards to you overclocking causing the problem, it could be that a component is on its way out meaning the card is unable to perform at its factory defaults so i wondered if a slight under clock would allow it to work for the time being it if is a problem with the hardware.
 

sleightofhand

Honorable
Apr 20, 2013
8
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10,510
On it's way out? whaaaaaa ?! I truly hope not and if so... we should get compensation back from Zotac! Man... top-of-the-line cost for that GPU back then to only last 2.5 years? ..... Here's the caveat - If I mess with the speeds - even underclocking - this can definitely have issues if not performed correctly and balanced with other settings. I appreciate your reply.... but I may have to hold off on your suggestion till the bitter end.



 

sleightofhand

Honorable
Apr 20, 2013
8
0
10,510
I agree - thats one of the reasons for purchasing the Zotac gtx480 Amp version - it runs cooler than the reference models. As well.. the cooler the gtx480 runs - the less power it needs. Thus - me springing the bucks to get this.... oh well.. if indeed it's on the way out.. I need to rethink why even purchase higher end gpu's...