Problem with Computer random shut offs.

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Wadoospadoo

Honorable
Apr 20, 2013
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10,510
So what happens is I am watching a video on YouTube or playing a game or running a program of any kind and the monitor turns off the fans get loud(sometimes) and the computer becomes unresponsive but is still on. The power button is still glowing and stops working and the lights on the top of my mouse go out and all peripherals don't work with it. I think that it is either something wrong with the power supply or motherboard.
CPU:Amd a10 5800k
Motherboard:Gigabyte F2A75M-D3H
Heat Sync: COOLER MASTER Hyper 212 EVO
memory: Mushkin 997008 DDR3 (2x4gb)
PSU: Corsair Cx500
HD: Seagate barracuda 2tb
 
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mauller07

mauller07

Splendid
Mar 28, 2010
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sounds like the display driver could be crashing, if just left on the desktop doing nothing does your computer crash?

if it only crashes with gpu usage.
grab driver fusion and latest display driver.
uninstall current driver, dont restart, run driver fusion then restart.
reinstall only the display driver, hdmi driver, dont bother with CCC.

see if it makes a difference.
 
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Wadoospadoo

Honorable
Apr 20, 2013
4
0
10,510


Yes while the computer is sitting at the desktop doing nothing it could crash. I uninstalled the display drivers through the device manager and ran driver fusion and deleted all the driver info. After that I restarted the computer. It gave me a message along the lines of the intended licence/program Isn't intended for this computer and the display drivers were back in the device manager.
 
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mauller07

mauller07

Splendid
Mar 28, 2010
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with the license thing i would check that your copy of windows is activated and authenticated on system properties just in case it could be an activation problem.

you want to uninstall the driver using its install manager in programs and settings etc, then run driver fusion.
 
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Wadoospadoo

Honorable
Apr 20, 2013
4
0
10,510

Ok Do I uninstall amd catalyst and all amd software components or run the catalyst software and uninstall through the program?
 
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mauller07

mauller07

Splendid
Mar 28, 2010
2,801
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21,960
use amd catalyst install manager and uninstall all amd software, dont restart, run driver sweeper then restart.

hopefully it works and you can reinstall the latest driver.
when you do i would only install the display driver and hdmi audio driver, dont bother with everything else that is not essential or catalyst control centre.
 
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Wadoospadoo

Honorable
Apr 20, 2013
4
0
10,510

I did all of this but the error still occured.
 
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mauller07

mauller07

Splendid
Mar 28, 2010
2,801
0
21,960
sounds very strange, the only thing i can think is that its an application causing it thats running in the background, for now i would boot to safe mode and see if it crashes and disable any programs that run in the background and see if it is any of them causing the problem, it could be your antivirus.
 
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