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Can't start external HDD connected to USB 3.0

Last response: in Storage
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April 20, 2013 1:06:05 PM

Hi,

I have Seagate GoFlex 2TB HDD connected to USB 3.0 that doesn't start working after reboot. The disk works properly when it is connected to USB 2.0, after I manually connect it to USB 3.0, but when I reboot the system with disk connected to USB 3.0 it stops working.

I checked the device manager and got this error: This device cannot start. (Code 10).

List of parts in my computer: http://uk.pcpartpicker.com/p/Q592

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a b G Storage
April 20, 2013 1:15:04 PM

I would look to see if there is a updated driver for the USB 3.0 controller.
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April 20, 2013 3:13:50 PM

anonymous1 said:
I would look to see if there is a updated driver for the USB 3.0 controller.


I have the latest version installed and the problem still occurs.

Small update:

When I connect disk to USB 3.0 and computer reads it properly, it takes about 15 minutes for HDD to stop and prompt some kind device manager refresh. During that refresh the new version of drivers for unrelated device is being installed and HDD dissapears from my computer.
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April 21, 2013 5:34:59 AM

I think I solved it by installing Seagate Dashboard and performing disk test. It is really strange, because firmware remains the same, but it works.
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