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installing printer tray app error appears

April 20, 2013 5:24:06 PM

I am attempting to install a printer on a PC, I inserted the printers set up
CD and the computer is reading it, but now just as it's almost finsihed with the install, a window appears stating "The feature you are trying to use is on a CD-ROM...that is not available. Insert TrayApp disk and click OK". NEED HELP!