Pink screen - nothing else

I have a friend that called with a pink screen on a Dell Insperion. She has no icons or taskbars. When she hits the windows key, nothing happens. How to fix when you can't download anything because you can't access the internet or any system files.
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More about pink screen
  1. connect it to an external monitor or tv

    if you get a picture chances are its the cable to the lcd thats faulty
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