I'm Jewel with Kingston Technical Support. The updater program works when SATA mode is set to AHCI and best when using the MSFT AHCI drivers. If you need further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the part in question on hand when you call.
Thank you for selecting Kingston as your upgrade partner.