Elder Scrolls V woes.

Kingsy

Honorable
Apr 24, 2013
2
0
10,510
I'm not new to PC gaming but I'm not a hardcore gamer either. Casual or slightly above that at most. I understand that a game might sometimes freeze and crash because of the video card rf the sound card or whatever and usually I'd just google the problem, find the solution and be done with it.

With Skyrim, it's a little different. When I first installed the game (via steam) it was running smoothly. I once played eight to ten hours at a stretch and the game didn't crash a single time. I uninstalled it afterwards upon the "suggestion" of the people around me.

When I installed it again a few days ago, it started presenting some serious problems. It worked fine for a day or two but then it started to behave erratically. At first it was just that it would freeze while the audio continued to play and then the screen would turn black but alt-tabbing and then returning to the game would fix it. Worst case was that I'd have to close it and restart it. But then it became a lot more frequent. Now when it freezes, the screen goes white and there's a low-pitched screeching noise. If I'm lucky, I can end-task or end-process the game but in most cases it'll cause my laptop to hang and I'll have to force shut down.

There's no particular action that triggers the crash but it seems to happen more frequently after load screens. However it isn't limited to any discernible pattern. At least not to me.

On my best day I'll get in an hour before this happens and the game just freezes. Other times even when I manage to end the program, the TESV*32 process keeps on running in the background and I can't end the process or the process-tree. I have to restart completely.

I tried to verify the integrity of the game cache and it said something about one file having failed to validate and that I'd have to 'reacquire' it.
Afterwards, I deleted all my mods and reinstalled Skyrim and even deleted all my previous saves (which weren't that high leveled to begin with) and then verified cache again and the error didn't pop up this time.

The game still won't run properly and punching rabbits in the face isn't working.

So, here are my specs as best I understand them.

Dell XPS 15-L502X with a Windows 7 Home Premium
Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, 2401 MHz, 2 Cores, 4 Logical Processors
6 GB (5.9 Usable) RAM
64-bit operating system

NVIDIA GeForce GT 525M

If there's any other information you need about my computer specs, game settings (high, 1366 x 768, Antaliasing and Anisotropic at 8) or the behavior of the game which is relevant to this problem, let me know.
 

Kingsy

Honorable
Apr 24, 2013
2
0
10,510
I wasn't aware that's a possibility. However my laptop has been heating up quite a bit whenever I play Skyrim, in spite of the fact that I play with a cooling pad in an air conditioned room. Is canned air an adequate enough solution for dust bunnies?
 

killerval

Honorable
Sep 12, 2012
38
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10,530
Hi Kingsy

Most people severely underestimate dust and how its presence impacts computer performance, especially in laptops. A heatsink (cpu or gpu) clogged up with dust means the fans have to work harder for the components to stay cool and in severe cases the components reach such high temperatures that they throttle back and don't work as hard (in order not to generate too much heat) or cause artifacting. When a component does this the performance of that component decreases significantly or crashes software (which is what I think is happening here).

To stop this problem open up the latop/PC and give it a good spraying with canned air (preferably outside). Aim for the heatsinks with fans as that's probably where your problems lie. If you cant or don't want to take it apart you may be able to spray it through the vents at the back/side but I wouldn't recommend it. Also be careful spraying the can as if you mis-position or shake the can whilst spraying you can sometimes get some liquid come out which won't do your motherboard any favours.

If you're a student in the UK like me, get canned air from rymans - £4.50 with student discount for 400ml (everywhere else you pay ~£12-16)

If you find some tenacious dust clusters that don't come out with the air, then I sometimes use a flexible plastic prodder like the end of a cable tie to poke out the little bastards.

I've cleaned out a couple of dozen laptops/PC's in this way and its insane the performance increase and noise reduction you get.

Hope this helps

Val
 

john the swift

Distinguished
Nov 14, 2009
100
0
18,680
You could run a temperature monitoring program like hardware monitor or real temp to see if you really are getting some bad temps. also with steam you need to make sure you are running steam as admin level or the verification sometimes does not work properly