I defraged the hard drive and installed it. It seams that maybe it inatalled under the 32bit rather than the 64bit. I cant access the internet it says i dont have a driver. The screen looks like its on safe mode but its not. How can i wipe it clean just like it came out of the box. I dont have the original paperwork or cd as i bought this from my cousin 2 years ago. Its a toshiba pscoyu-00h002. Satellite c655d-s5133
It looks like it's in Safe Mode because you're probably missing your display adapter driver as well. Your OEM should provide a 32 bit driver, but if you continue to run 32 bit, you'll see a bit of a drop in performance compared to 64 bit, and the OS won't address more than 4 GB of RAM, max.
If you want a "out of the box" restoration, you need the recovery disc(s) from the manufacturer.