- Sep 6, 2012
- 9
- 0
- 10,510
I recently picked up a new pair of monitors (AOC e2243Fw) and have been having an issue with one of them.
The problem can only really be described as red sparkles or artefacts in the darker areas of the screen.
Pictures:
Red 1
Red 2
Red 3
- I have tried a different DVI cable, it made no difference.
- Tried a hard reset by taking out all cables, including power cable, leaving for a while, then putting back in.
Googling this error led me to believe that it was an error with my video card or cable, however if I disconnect the DVI cable, the native "AOC - No input detected" type menu also shows the red snow/sparkles in the dark spots, in the form of lines or random dots.
So it must be some kind of issue with the monitor. I only got it yesterday so it's under warranty. The second monitor has no issues. Old monitor had no issues and again, it isn't affected by being plugged into my Radeon 6870.
They also occasionally disappear for a short while when the monitor is first turned on, but come back within 5 minutes.
I have tried changing the colour balance, brightness, resolutions, all which made no effect or just made the problem worse. It hasn't made the monitor unusable, just annoying when handling dark colours.
Do I need to just return it and get a new model?
Thanks!
The problem can only really be described as red sparkles or artefacts in the darker areas of the screen.
Pictures:
Red 1
Red 2
Red 3
- I have tried a different DVI cable, it made no difference.
- Tried a hard reset by taking out all cables, including power cable, leaving for a while, then putting back in.
Googling this error led me to believe that it was an error with my video card or cable, however if I disconnect the DVI cable, the native "AOC - No input detected" type menu also shows the red snow/sparkles in the dark spots, in the form of lines or random dots.
So it must be some kind of issue with the monitor. I only got it yesterday so it's under warranty. The second monitor has no issues. Old monitor had no issues and again, it isn't affected by being plugged into my Radeon 6870.
They also occasionally disappear for a short while when the monitor is first turned on, but come back within 5 minutes.
I have tried changing the colour balance, brightness, resolutions, all which made no effect or just made the problem worse. It hasn't made the monitor unusable, just annoying when handling dark colours.
Do I need to just return it and get a new model?
Thanks!
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