Newbuilt PC bluescreen. Looking for solution.

karanoz

Honorable
Apr 5, 2013
33
0
10,540
Just recently build myself a PC and it keeps crashing every now and then. The screen starts to flicker purple and blue, and sometimes goes over to bluescreen, and other times just freezes.

The computer specs are:

CPU
AMD FX-8350 4GHz Black Edition - Socket AM3+

Graphics Card
ASUS GeForce GTX 650 Ti 2GB OC (GTX650TI-OC-2GD5)

ASUS DVD±RW (DRW-24B5ST/BLK/B/AS) 24X SATA Bulk
DvD/CD

PSU
Antec PowerSupply (PSU) High Current Gamer 620W 80+ Bronze

Motherboard
Asus M5A97 R2.0, AMD 970 Socket AM3+, ATX

CPU Cooler
Cooler Master Hyper 412S Cpu Cooler LGA2011/1366/1156/1155/775 FM1/AM3+/AM3/AM2+/AM2

Chassi fans
Cooler Master SickleFlow 120mm 2000 RPM LED x3 + 2 Corsair that came with the Chassi.

RAM
Corsair XMS3 Vengeance 16GB DDR3 PC-15000 1866MHz CL9 (CMZ16GX3M2A1866C9) (2x8GB)

SSD
OCZ Intern SSD 128GB Vertex 4 Series SATA III 2.5" (VTX4-25SAT3-128G)

HDD
Seagate Intern HDD Barracuda 3TB (64MB / 7200RPM) (ST3000DM001)



OS: Windows 7 ultimate.


The problem that have been shown is as following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF88005A03976
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


Read something about the ZoneAlarm being the issue, but since I couldn't find any files named that I don't know what to do.


Help is appreciated.

Thanks.
 
Solution
Hi karanoz!

You're correct, that error code is usually associated with Zone Alarm.

The fix was to uninstall Zone Alarm. You can read more about it here.

Good luck!

karanoz

Honorable
Apr 5, 2013
33
0
10,540
As I couldnt find the ZoneAlarm, I uninstalled Norton instead. So far, no crashes and I also read on the website that the new Nortons have some issues with Windows 7. So solved for the moment.

Thanks.