BELKIN N150 - Connectivity issues.

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haoleflip719

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Dec 18, 2012
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Hello! I just bought a new Belkin N150 a little over a month ago. I have been battling with my ISP for some time now (a little over 3 months) because I have been having connection issues. I don't believe that my router(s) is the culprit. I have used 3 different ones now and I have the same issue with each one. I have also bought different chords and coax cable for the wall unit. I have one computer and a laptop that use the modem. My computer is always virus-free and clean of malware or anything that could potentially disrupt the connection. As far as my brother's laptop, I have no idea the current state of it, but he is computer savvy also and has told me he's "cleaned it up."

The issue I am having is that I'll be online gaming or surfing the web and all of a sudden a message pops up on the bottom right of my screen. It is a message saying I have lost connection. This happens once every 1-2 hours. I have to reset my whole modem to get it to start transmitting a signal again.

Just as a precaution, is there any kind of test I can run on my router? Is there any software that can pinpoint the problem and potentially fix it? There have been two techs that have come out from my ISP so far and they cannot pinpoint the problem. I am down to the last wire here before I drop them and try another service, maybe a DSL service like Century Link. Any advice?
 
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GavinLeigh

GavinLeigh

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Jun 30, 2006
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Does anyone in the house use bittorrent? If your brother or you are downloading files, or even leave it running in the background then it may be making so many connections that the router is overloaded or crashing. I have seen issues with a Belkin router like this before. The only solution with this is to either close the torrent sessions and reboot the router, limit the maximum connections in the torrent client or purchase a better router. I've been using a Asus RT-N56U for a couple of years and it's been a considerably better router than the Linksys and Belkin "N" routers I had before it. Hope this helps.
 
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haoleflip719

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Dec 18, 2012
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It's funny that you mention this. My brother used to keep it running in the background and was seeding files. I noticed the multiple IPs connecting via my router's security log lol. He didn't know better at the time, but as far as I know he has been closing it every time after a download and has been real good about remembering to close it. I haven't seen other IPs connecting ever since I talked to him. This was about two months ago, though. I have been asking him every time the router crashes and he swears he doesn't have it running. I have eliminated that possibility, but we are still having the same issues.
 
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GavinLeigh

GavinLeigh

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How much do you trust your brother ;)

I still think it's the router causing issues. I think if you get the right router they should go away. Check out the reviews on smallnetbuilder.com and maybe buy a recommened router from BestBuy... you can always take it back if the problem isn't fixed.
 
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haoleflip719

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Dec 18, 2012
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I trust him a lot. And the thing is that while my brother is away I will have my computer hardwired to the modem instead of through the router and I still have the same issues. It has to be the ISP or something wrong internally. I got a new modem from them and still having the same issues. I don't know what it could be?
 
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GavinLeigh

GavinLeigh

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You can open a command prompt window and then use the "ping 192.168.0.1 -t" (put in your gateway IP if different) and leave that running in the background until you have an issue. Then go back and look at the report and scroll through. If you are seeing average ping times higher than 5 or 10 milliseconds to your gateway then you probably have an internal issue. If you suddenly see drops or very long replies (1000ms +) then it's serious. Another thing to check in the router is that your DHCP lease is at least 24 hours, if you can set a fixed IP on your computer rather than a dynamic one. Also try pingtest.net to see what they say about jitter and average ping.
 
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haoleflip719

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Dec 18, 2012
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My brother is hooked to the router via WiFi on his laptop, but I always have a hard-wired connection from the router to my computer via ethernet cable. However, like I stated above, when my brother isn't home I'll hook my connection up straight to the modem box instead of the router and I'll still have the same issues. I don't see how it could be the router, but I just want to check that just in case. I'll try the ping thing in command prompt, thanks!
 
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haoleflip719

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Dec 18, 2012
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To be honest, I haven't looked at the lights on the modem itself. I just go and reset it. I'll look at it next time, but surprisingly tonight it is going good so far. No resets just yet. It is cable and yes the router is near a window but the modem is on the floor to the right of the window. The windows has blinds so it never really has sunlight coming through, but they do get warm every now and then. Could I possibly be roasting the internals?
 
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