GTX 660 ti Faulty? Or Something Else?

Amplified486

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Apr 30, 2013
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Today I received my MSI GeForce GTX 660 ti in the mail. I recently built a new computer and the only thing needing replaced was my 9800 GT. Today marked that day and I was really anxious to come home from work. Upon installing the new card into my system, Windows automatically installed the drivers. I was able to play a few of my games at the highest settings with no issues at all, but then suddenly, about an hour after installing the card, it stopped working. I was in the middle of playing Saints Row the Third when my screen flickered to "No Signal". It would do this, then swap back to the game on a frozen screen, then back to "No Signal." It did this continuously. The only way to "solve" it was to end the process of the game. I thought, "Ok, maybe Saints Row was acting up." Then I tried playing Planetside 2 and it did the exact same thing. It now does it with every single game. Even older ones such as Need for Speed: Underground 2. I'm unable to play anything. I uninstalled the drivers and did a clean install of the latest drivers for the card. Same problem. I think I'm going to put my 9800 GT back in temporarily until I can figure this out. Does anyone have any idea what the problem could be? Is the card faulty?

PC Specs:
Asus P8B75-M Motherboard
i5 3570K 3.4 Processor
LSP ULTRA 650W ATX Power Supply
16GB GDDR3 G.Skill RAM
1TB HDD
 
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Guest

Guest
Did you install the drivers that came with the card? Did it come with a disc at all? Also, did you uninstall the old card's drivers? There may be a conflict somewhere. You should first uninstall the old GPU, use the drivers that came with the new GPU then go to Nvidia's driver downlad page and update the drivers if needed.

A side note: you have a 3570k but not a Z77 motherboard? You are not getting the maximum capabilities out of your CPU with that board. The main reason to get a "k" CPU is to overclock and the best board an IB "k" will OC on is a Z77.
 
Card replacement procedure.....

1. Uninstall old drivers.
2. Reboot to finish and DO NOT EVER LET WINDOWS INSTALL ANYTHING
3. Install freshly downloaded nVidia drivers.

If still have problems, use ccleaner to remove all things nVidia from registry before reinstalling
 

Amplified486

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Apr 30, 2013
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I disabled my internet connection so Windows would not install the drivers automatically, but whenever I restart after uninstalling the drivers, it says something along the lines of "Windows is installing the drivers, etc"

I'll try using cccleaner.

EDIT:

I completely eliminated any existence of Nvidia off of my comptuer using ccleaner and Glary Utilities. Rebooted, Windows installed something for a "Standard VGA Adapter." I installed the newest fresh drivers and restarted. Same issue. I even tried launching Minecraft this time, but it actually gave me error messages. I took a screenshot and I'll link it below.

http://i.imgur.com/zYOLJ7T.jpg
 

Amplified486

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Apr 30, 2013
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Also, I just realized that my 9800GT and GTX 660ti use the exact same drivers. The only difference is that the 660 ti has a high definition audio driver that's added in.
 
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Guest

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I know you said you tried to remove anything with Nvidia on it from the system. Just to make sure, does that include uninstalling all the Nvidia programs (using add/remove programs) such as the Nvidia control panel and 3D vision, and pretty much anything that has to do with the GPU such as Afterburner or any other similar GPU overclocking/monitoring software? Also, did you go into the Device Manager in the Windows control panel to see if the old GPU is still listed? If you did all that, then disregard this...

Also, disregard if you did this, but did you make sure that the GTX 660ti has both PCIe power cables connected?

And, finally, you may want to install GPUz to monitor the GPU to see what it is doing when it crashes. It might be a physical problem even though it is a brand new card.

 

Amplified486

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Apr 30, 2013
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I indeed made sure Nvidia was gone completely. I've also made sure that both power cables are connected. I installed GPUz and took two screenshots while attempting to run NFS:U2. I'll post them below.

This one is before launching NFS.
http://i.imgur.com/xScs9QA.jpg

This one is after I launched it. I had no choice but to launch task manager and minimize the game, because otherwise my screen has a fit and switches between "No Signal" and a frozen screen. It does this with every game.
http://i.imgur.com/b6eUiDh.jpg
 
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Guest

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I can't think of anything else. The card seems to be functioning, the fan is fine, the temps are fine, the clock speed (it is the factory overclocked version, correct?) is fine, drivers are up to date and it isn't crashing until you start a game. If it was one or two games, you could blame it on the game itself. But all games? It is either the drivers (I have been using the same drives for several weeks with no problems on a 660 SLI setup), a directx issue (will usually only affect games), a C++ issue (most programs), or some invisible problem with the GPU where it only takes a dump when you try to play a game, in which case you should just replace it now instead of wasting time trying to figure it out. It could be anything from a single RAM chip to some random component on the board or in the GPU chip itself. Return it before the exchange date from the place you got it passes. Sending it to Nvidia will be more of a hassle. Hell, see if you can hustle the store into giving you a 670 because the card caused you several days of "mental anguish" and "severe emotional distress" while trying to diagnose a ridiculous problem on a card that should work perfect out of the box. Unless you got it working properly... then disregard all that.

If you do end up returning it and the new card does the same exact thing, it might be time to do a fresh install of Windows. These seem like your last two options for this card. Or, if you have a spare hard disk, you can do a fresh install on that, throw a couple games on it and test it to rule that possibility out as well.
 

Amplified486

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Apr 30, 2013
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I'm having a friend take it tomorrow evening to test it in his machine. Hopefully this will rule out if it's the card or not.