Video Playback Black Screen

willtheplant

Honorable
May 1, 2013
1
0
10,510
What happens is when I play a certain video through QuickTime, VLC, and Windows Media Player (Although, for Windows Media Player it only occurred when I went to full screen and then exited full screen) the screen goes to black for just a moment. And by black I mean completely black as though the screen is turned off, then after a second or so it comes back on and the video is open and I can play it fine. Then when I exit the player with that video there it does the exact same black screen for a moment then comes back to life and the player has exited fine and everything.

So it's not quite crashing to a permanent black screen, or the video isn't working, so I'm not sure if maybe it's the video player, or the video itself, or a hardware problem.

The video I tried playing, specs are: MP4, 1920 x 1080, 364 MB, 24fps

Here are my computer specs, (I just got this computer custom built from a company and it was delivered two days ago so I hardly think it's a hardware problem unless something happened during shipping):

Operating System: Windows 7 Home Premium 64-bit SP1
Processor: Intel Core i5-3570K 3.40 GHz Quad Core 6MB
Installed Memory: 16.0 GB (15.9 GB usable)
GPU: Nvidia Geforce GTX 670 2.0 GB EVGA
Motherboard: Asus P8Z77-V Pro Z77

Any help would be great, it's not system crash or anything and I haven't noticed a problem like this on anything else I have been doing in the last two days. I'll install a few games see if any problems happen but this seems to be the only issue is with this specific video.

Cheers!
William


[UPDATE] I recently tried a bluray movie using Arcsoft TotalMedia Theatre 6 and I noticed that when I hit next chapter or start the bluray it also does this black screen thing. So I'm starting to think that it might be like a refreshing thing, almost as if it's switching inputs.

For reference, I have a AOC e2752Vh Glossy Black Bezel 27" 2ms Widescreen LED, and I've connected it to my GPU using a RocketFish HDMI thin cable (might possibly be the cable?). Thanks again!
 

Meghraj Baria

Honorable
May 1, 2013
46
0
10,540
Hello,
First of all, a warm welcome for joining Tom's Hardware. You may want to update your Graphics Card drivers or there is a problem in the connection of the HDMI thin cable. Go to a local store, and ask them to try out in their way and they will use their own cables. If it doesn't occur there, it means there is a problem in your cable or monitor. There may be deep software reasons, try formatting your OS.

Take care.