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Computer keeps crashing while playing games

Last response: in Systems
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May 1, 2013 12:16:59 PM

Hey as i said my computer keeps crashing while playing games I have no idea why here are my specs :
intel i5 2500k
xfx radeon 6870
4gb g.skill
mother board gigabyte z77-d3h
hard drive 1 tb wd green
psu corsair tx650

Thanks for your time
May 1, 2013 12:23:57 PM

What are your GPU and CPU temps under load?
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May 1, 2013 12:34:34 PM

tiny voices said:
What are your GPU and CPU temps under load?


Well I'm new to all this so im guessing that under load means before i start up the game? well right now my cpu is at 50 C and my GPU is at (oooooh foook) 100 C
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May 1, 2013 12:35:42 PM

The GPU is overheating and shutting down. This is the problem. What case do you have and what fans in which orientation?

Under load means during a very heavy gaming moment.
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May 1, 2013 12:37:31 PM

Wait, your graphics card is at 100 degrees Celsius BEFORE you start any program?
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May 1, 2013 12:51:19 PM

tiny voices said:
The GPU is overheating and shutting down. This is the problem. What case do you have and what fans in which orientation?

Under load means during a very heavy gaming moment.

I have the cooler master elite 430 case and I only have one fan on the case which is at the front
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May 1, 2013 12:53:09 PM

DarkSable said:
Wait, your graphics card is at 100 degrees Celsius BEFORE you start any program?


Well not really i had my computer on for a while but it just crashed like 5 minutes ago and right now its at 53 But it is slowly going up
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May 1, 2013 12:55:14 PM

53 idle is very high. My 7870 doesn't barely get that hot under load.

Get another fan to use as a rear exhaust. Also, is your PSU installed correctly? (fan down)
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May 1, 2013 12:55:56 PM

Well now it has went up to 65
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May 1, 2013 12:56:57 PM

If it is at 65 not while gaming, it is definitely overheating badly.
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May 1, 2013 12:58:15 PM

tiny voices said:
53 idle is very high. My 7870 doesn't barely get that hot under load.

Get another fan to use as a rear exhaust. Also, is your PSU installed correctly? (fan down)


Well this problem is new it never used to over heat like this so i dont know if my GPU fan has broken? or maybe dust is the problem?
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May 1, 2013 1:00:51 PM

Take the GPU out and inspect it for dust. Also, are you sure the fan is spinning?
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May 1, 2013 1:06:30 PM

tiny voices said:
Take the GPU out and inspect it for dust. Also, are you sure the fan is spinning?


Yeah the fan is spinning and it does look pretty dusty i have ordered a can of compressed air anyway I believe its coming tommorow
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May 1, 2013 1:08:34 PM

tiny voices said:
53 idle is very high. My 7870 doesn't barely get that hot under load.

Get another fan to use as a rear exhaust. Also, is your PSU installed correctly? (fan down)


Wait what? well my power supply's fan is facing up :/ 
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May 1, 2013 1:10:47 PM

See the holes in the case underneath the PSU? It is supposed to be mounted fan down to pull cool air from under the case.
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May 1, 2013 1:26:46 PM

tiny voices said:
See the holes in the case underneath the PSU? It is supposed to be mounted fan down to pull cool air from under the case.


Ah well i will turn it around later but it has always been like that so i dont think thats the problem im hoping its just dusty
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May 1, 2013 1:39:22 PM

Is the GPU fan spinning?
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May 1, 2013 2:24:04 PM

Also, are you POSITIVE that temperature readout is in Celsius, not Fahrenheit? It can be easy to make that mistake sometimes.
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May 1, 2013 3:15:06 PM

tiny voices said:
Is the GPU fan spinning?


Yeah the fan is spinning
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May 1, 2013 3:15:29 PM

DarkSable said:
Also, are you POSITIVE that temperature readout is in Celsius, not Fahrenheit? It can be easy to make that mistake sometimes.


I'm positive
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May 1, 2013 3:18:27 PM

Have you checked the card for dust/ cleaned it out?
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May 1, 2013 5:05:15 PM

tiny voices said:
Have you checked the card for dust/ cleaned it out?


I checked it for dust and it looks pretty dusty and i can't clean it out until tommorow
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May 1, 2013 7:41:24 PM

Once you clean it out, come back and check in, because that it NOT what it should be doing.
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May 2, 2013 5:34:27 AM

Yeah my GPU fan has also been making a weird noise :/ 
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May 2, 2013 8:04:46 AM

Is the fan catching on anything?
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May 2, 2013 8:08:17 AM

tiny voices said:
Is the fan catching on anything?


No
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May 2, 2013 8:11:30 AM

What does the fan sound like? Wine, screech, click?

Does it spin quickly? or slowly?
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May 2, 2013 8:13:12 AM

tiny voices said:
What does the fan sound like? Wine, screech, click?

Does it spin quickly? or slowly?


Well it kind of sounds like its going fast then slow
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May 2, 2013 8:15:14 AM

Open the side of the case and take a temp reading in a game. See what it does.
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May 2, 2013 8:20:49 AM

Oh well i just opened the case and touched the fan it seems it is turning off then on :/ 
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May 2, 2013 8:22:46 AM

Don't touch the fan. You could burn out the motor. The fan is spinning, and then stopping, and then spinning again? how long does it stop for?
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May 2, 2013 8:23:44 AM

about 3 seconds
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May 2, 2013 8:23:45 AM

Thats a problem. The fan should never stop spinning. have you ever stopped the fan with your hand in the past?
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May 2, 2013 8:26:00 AM

Yeah i think i did but it was a long time ago
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May 2, 2013 8:31:05 AM

The card may simply be broken. Not much can be done.
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May 2, 2013 8:33:54 AM

tiny voices said:
The card may simply be broken. Not much can be done.


Ah ok thanks anyway. Should i take the graphics card out then?
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May 2, 2013 8:56:01 AM

Take the card out and run integrated graphics and see if the crashes stop.
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May 2, 2013 9:00:24 AM

tiny voices said:
Take the card out and run integrated graphics and see if the crashes stop.


Ok doing that now
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May 2, 2013 11:46:37 AM

Yeah its not crashing when playing games now
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May 2, 2013 12:36:55 PM

Your GPu is overheating. This is definitely the issue here.
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!