Video card problem

roberds

Honorable
May 1, 2013
2
0
10,510
I recently bought a new tower with intel onboard graphics. The tower only has a 300 w power supply, so I purchased a gt620 pcie video card. I set my bios to pcie priority, shut down, I stalled the new card and restarted. The fan turned on, but my monitor was not receiving a signal from the new card's output. I reseated the card several times and also unplugged and re plugged the hdmi cable several times. Not sure what did it, but my monitor finally came alive and I was able to install drivers and everything worked fine. Problem is that every time the computer would enter sleep mode and I would wake it up, the monitor would be dead again. I would unplug the the hdmi cable and then re plug and the monitor would come alive again. I thought it was the card, so I returned it for another gt620 of a different brand. The same thing happened as before. It took about 15 minutes of reseating and messing with the hdmi cable before the monitor would come alive. Additionally, I had the same black screen problem every time the computer would enter sleep mode and then awake.

Today, I pulled the card out to experiment, but this time I cannot get my monitor to light up at all. I did the usual reseating and what not, but my monitor is getting no signal. I even tried using a different hdmi cable and the VGA output, with still no signal to my monitor.

Could this be a pcie slot issue? I don't believe it's the card since I've used two with the same result. I'm running windows 8, btw.

Thanks in advance for reading my long question.
 

roberds

Honorable
May 1, 2013
2
0
10,510


Thanks for your reply! Yes, I only only have one pcie slot. And what you said about the sleep thing being a monitor issue is interesting. My monitor turns on perfectly when connected to the onboard graphics chip. It was only a problem when connected to the add on card. I wonder if the whole problem is my monitor, because when I got the add on card working before, it was after unplugging and plugging in the hdmi cable several times. When I finally got the monitor to display, windows had loaded just fine. Wonder what I can about that? Again, I have no monitor problem when connected to onboard graphics. Thanks again!!
 
Hmm I am not sure why it would work with the on board and not the GPU. It is strange. If you have another monitor I would suggest trying it. If not wait for the HDMI cable to arrive and see if it fixes the problem. While the PCIE slot could be it, it just seems that PCIE slots either work or they do not. I haven't ever really seen any of them work but have issues like this. Like I said it is possible though.