Looking for a PC builder with a great rep for service and support

JaneGaelr

Honorable
May 3, 2013
2
0
10,510
I need a new pc and experience has taught me to go with the company who will use quality components and have great tech support if something goes wrong. I'm looking at a gaming system so that I get the power to have it do anything I need it to do from graphics to games to having 8 Tumblr pages open at once. I can spend in the $2,000 range or slightly more to get the specs and quality since I expect to have it for the next 4 or 5 years.

Any suggstions for where to start shopping?
 
Quality components from a big-name retailer, not really. The PSU's used in HP, Dell and Alienware systems are pretty atrocious.

With that kind of budget you can easily build yourself a rig that will do what you want, and cost far less than an equivalent pre-built. Its really not that difficult to build, especially since were willing to do all the parting it out for you.

I suggest you fill out this form, will give us the info needed to best help you.
http://www.tomshardware.com/forum/353572-31-build-upgrade-advice
 
If ya don't want to be bothered with building it yourself .... my kids been building their own since about age 12, walk into a local computer shop with a list of components and ask him to "build this". There are also online computer joints that will do the same.
 

JaneGaelr

Honorable
May 3, 2013
2
0
10,510
It's the actual support I'm looking for. I'm a fairly decent user but I have no illusions that I can deal with it when it doesn't work right. If I knew enough to be able to fix it I'd build one in a heartbeat, but I don't. I need the ability to yell for help and get it. I've been a user since there were PCs, but the technology has advanced so quickly that I look at the components and the specs now and my eyes glaze over. Frankly, I need to have a mechanic on hand when I need them and if I buy quality I get to hope I will never need them. :)
 
Working with a local shop, using parts we'll help you select, is probably your best option then. I would not advise letting them choose the parts, unless you have first checked them out, including speaking to their customers (they should be willing to give you a list) about quality, service, and support. There's a shop in my town, for example, that sells a lot of Diablotek PSU-shaped objects; I wouldn't trust them for squat.
OTOH, if you live near Knoxville, TN I'd probably do it for the cost of the parts :) (it's a hobby for me, not a business), and I'm sure there are a lot of others on this forum who have the same attitude.