I have an Alienware Area-51 PC I got in 2011.
About 4 months ago, I did a Shutdown. When it was off, I pressed the power button and it did not turn on.
You can hear a 'click' as if it was attempting to turn on.
If you press and hold the power button for 8-10 secs, you will hear another 'click' as if it were force shutdown.
I used to be able to remedy this by unplugging the AC power from the wall for 3-5 mins and then re-connecting it and it would turn on normally.
ALSO note that if I EVER selected RESTART it would reboot with NO ISSUE.
Only SHUTDOWN gave me an issue, even SLEEP was fine.
Tonight, 5/3/2013, I was not able to turn on my PC no matter what I tried.
I unplugged AC power for 5-10 mins and re-connected and it would not turn on.
I disconnected each device one at a time with the power out and then connected power and tried to turn it on and it would not, up to the point where all I had connected was AC power.
Inside the LED light is light up on the small sub-board between the PS and the MOBO as well as the LED on the mobo, as well as the case lights, so I do NOT believe it is the PS.
This process took me about an hour an a half.. so I finally called Dell tech support.
When I spoke with someone they promptly informed me my Warranty was expried.
After explaining the problem he believed it was a motherboard issue, but to replace it without a warranty is $800 which I do not have. I am 23 yrs old with no credit cards. I bought it for $3600 which I gave to my dad in cash and then he put it on his CC.
Dell would not approve me for a Dell preferred account either and he told me there was nothing he could do.
I am at a loss of what to do.
Can I buy a new Mobo through newegg, ect. and swap it out with no Issues??
Would I need to reformat my HDD's?
Also it has Water cooling, so I don't know if that has any factor in choosing a replacement MOBO.
I know I need triple socket ram and the right CPU socket.
Any help would be much appreciated.
Thanks,
Will
About 4 months ago, I did a Shutdown. When it was off, I pressed the power button and it did not turn on.
You can hear a 'click' as if it was attempting to turn on.
If you press and hold the power button for 8-10 secs, you will hear another 'click' as if it were force shutdown.
I used to be able to remedy this by unplugging the AC power from the wall for 3-5 mins and then re-connecting it and it would turn on normally.
ALSO note that if I EVER selected RESTART it would reboot with NO ISSUE.
Only SHUTDOWN gave me an issue, even SLEEP was fine.
Tonight, 5/3/2013, I was not able to turn on my PC no matter what I tried.
I unplugged AC power for 5-10 mins and re-connected and it would not turn on.
I disconnected each device one at a time with the power out and then connected power and tried to turn it on and it would not, up to the point where all I had connected was AC power.
Inside the LED light is light up on the small sub-board between the PS and the MOBO as well as the LED on the mobo, as well as the case lights, so I do NOT believe it is the PS.
This process took me about an hour an a half.. so I finally called Dell tech support.
When I spoke with someone they promptly informed me my Warranty was expried.
After explaining the problem he believed it was a motherboard issue, but to replace it without a warranty is $800 which I do not have. I am 23 yrs old with no credit cards. I bought it for $3600 which I gave to my dad in cash and then he put it on his CC.
Dell would not approve me for a Dell preferred account either and he told me there was nothing he could do.
I am at a loss of what to do.
Can I buy a new Mobo through newegg, ect. and swap it out with no Issues??
Would I need to reformat my HDD's?
Also it has Water cooling, so I don't know if that has any factor in choosing a replacement MOBO.
I know I need triple socket ram and the right CPU socket.
Any help would be much appreciated.
Thanks,
Will
Facebook
Twitter
Instagram