Cant connect to internet via Ethernet Cable

Toggle sidebar Toggle sidebar
O

ohitsham

Distinguished
Apr 29, 2013
26
0
18,530
I just finished building my friends PC and i found out that i cant connect to the internet. When i plug the Ethernet Cable into the port at the back, the light turns orange.
 
Sort by date Sort by votes
Saga Lout

Saga Lout

Retired Mod
Mar 31, 2010
24,042
310
69,740

Hello and welcome to Tom's Hardware Forums.

At least the light shows the NIC is alive - perhaps it just lacks a driver. Have you checked in Device Manager to see if it has a yellow mark beside it?

If it has, go back to Device Manager and scroll to Network Adapters. The ethernet will be in there so right click it, go to Properties and then click the Details tab. Scroll to HardwareIDs and take a note of the four characters which follow VEN for Vendor and also the four following DEV for Device.

Go to http://www.pcidatabase.com and input those characters in the two relevant boxes and follow the trail to the right driver. When you find the list of the Vendor's drivers, they aren't in order so use your browser's Find facility to track the Device details. With luck you'll have an executable file but some will be a zipped folder. Either way, transfer it to the affected system and install it.

 
Upvote 0 Downvote
kgrevemberg

kgrevemberg

Distinguished
May 2, 2013
670
0
19,160
Yes try Saga's idea. If that doesn't work then check your Ethernet settings. I doubt this is the case since you just built the computer but if you have the wrong static ip credentials like the default gateway or used an ip address too far out of your router's default range then that may be an issue as well.
 
Upvote 0 Downvote
Beachnative

Beachnative

Honorable
Jan 25, 2013
545
0
11,060
The yellow light shows an active connection, right? If the green LED is blinking it does. If not then there are four wires, one of those could be disconnected and the amber light will still be lit.

Trust me, a cable tester that shows 1 to 1 mapping can resolve this in a second....And yes I've seen bad wires from Netgear and LinkSys right out of thier freshly opened packages.

Try the wire to verify it works.......Always start with the simple stuff first

Is the NIC a Gigabit one? And the switch a 10M, check the duplex speed....
 
Upvote 0 Downvote
kgrevemberg

kgrevemberg

Distinguished
May 2, 2013
670
0
19,160


Wouldn't the duplex speeds not really be an issue here. Assuming he's using somewhat modern technology his pc would be compatible with base 10-base100.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom