Toshiba Laptop won't recognize or play DVDs anymore.

wvguy2k

Honorable
May 6, 2013
3
0
10,510
I have a Toshiba Satellite C855D-S5303 laptop. It is about 5 months old. Yesterday, it stopped recognizing or playing DVDs. It still recognizes and Autoplays CDs. I updated the device drivers and tried restoring Windows to a date when the drive worked. None of these helped. Any suggestions before I order a new DVD-Rom drive?






























































 

wvguy2k

Honorable
May 6, 2013
3
0
10,510


The DVD doesn't show up in My Computer, only the Drive letter (D:). It won't load manually.
 

wvguy2k

Honorable
May 6, 2013
3
0
10,510


 
Dvd drives and HDDs are the most unreliable components for a laptop - that is they quite working more often than other components.

Probably the simplest way is to test it on a Desktop or a diff laptop. Cheap and easy as long as the connector on the back of it is the same as a 2 1/2 inch Laptop HDD.
.. Removing should be just removing one screw (I've replaced the DVD drive on two of my toshibias and replaced with a blu-ray Rom/DVDRW drive.
.. Buy a SATA -> USB cable adaptor (about 12 bucks) (PS They are handy for use with laptops anyway).
http://www.newegg.com/Product/Product.aspx?Item=N82E16812123312
Added I prefer, for 6 Bucks more, this ( it comes with software to clone a Laptop HDD to a New HDD or a SSD):
http://www.newegg.com/Product/Product.aspx?Item=N82E16812161004
NOTE with this cable should plug it into a USB Powered Hub, not directly into the USB port.

If it does not work - it's the drive, if it works it windows/driver/software problem.