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Windows freezes after login

Last response: in Windows 8
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May 6, 2013 1:18:31 PM

I have already opened a thread about this problem, but since no one answered to it I feel forced to open another one.

My computer will freeze a few seconds after the login, after freezing my screen shuts down, but the computer is still on. Of course, I have to force restart the computer and after force restart it my onboard lan won't work and I have to reset the motherboard's BIOS for it to work again. After some forced restarts the computer will work as it should again and the problem will never show up again, unless I make any change to the computer (any kind of change, on BIOS, control panel, installing a program. Very few times I can change things without the problem appearing).
The biggest problem is that, to get the onboard lan to work, I have to reset BIOS, run windows on safe mode, unplug the network cable, restart, prey that I won't have any freezing (as the onboard lan always stops working when the computer freezes) and plug the network cable again after the login.

My computers specs:
-Asus M5A78L-M LX
-Western Digital Green WD10EARS (2 partitions: C drive for OS, and D drive for the rest)
-XFX HD6850 Ghost
-AMD FX-6100
-2x4Gb 1333Mhz Corsair Value Select
-Corsair CX500
-Windows 8 Pro

What I have already tried:
-Check for driver updates.
-Check for firmware updates (which includes the motherboard's BIOS).
-Disable windows dynamic tick (before doing so the computer would always freeze).
-Disable windows fast startup.
-Check for registry errors.
-Check all computer cables.
-Check for memory problems.
-Format the C drive (haven't tried formatting the D drive).
-Check for viruses (found nothing).
-Defrag HDD (both partitions).

The problem started showing up when I upgrade from Windows 7 to Windows 8, but returning to Windows 7 didn't fix the problem. The problem only appears if I make changes to the computer, if I format the C drive and never install something on it (I can change whatever I want, but can't install anything), the computer will work forever without problems.

I'm always checking my computer temps, and they're always normal.

I found someone who was having the same problem as me (except that his BIOS needed to be resettled for the computer to boot again. He fixed some registry errors and his computer came back to life.

My thoughts are that my motherboard is dying and I have to buy a new one. The biggest problem is that, where I live, the only way to test one of my computer parts is by buying a new one.

The only thing I found is the following problem in my ATI I/O Communications Processor PCI Bus Controller in the device manager under resources tab:
"This device isn't using any resources because it has a problem".
I have already uninstalling its drivers, so the OS would download it again after rebooting but I still have the same message.

More about : windows freezes login

a b * Windows 8
May 6, 2013 5:28:16 PM

I would agree with your thoughts about a faulty motherboard. Your diagnostics seem pretty comprehensive, although I would suggest running the RAM test overnight. If you have already done this though, you can disregard this part.

One thing we could use to try and help figure out what's going on is getting a copy of the Event Viewer logs. Open the Event Viewer and filter the log to show only "Error" and "Critical" events. Save the log file as an evtx file and post it somewhere (Dropbox or your Skydrive would work fine if you have them).
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a c 381 * Windows 8
May 6, 2013 11:09:58 PM

I had a response in another thread where the OP was experiencing random, inexplicable freezes, the OP fixed it by sequencing through everything in Device manager in turn and individually updating each Driver. In particular he felt that the ACPI drivers were responsible. (Under System Devices). Might be worth a try...
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May 8, 2013 1:21:05 PM

I am getting very confused. I opened the device manger and checked the option "show hidden devices" to see if the network adapter was there, and I found lots of double system devices. I uninstalled, so, if they were supposed to be there, the OS would reinstall them again, but they didn't show up again. After doing this, the system stopped freezing, but my onboard lan would never work, even if I run windows under safe mode with network.
I got tired of all of this and decided to forget about it a little bit. I let the computer rest for a day, and today, when I started the computer again I didn't have a single problem, everything was working fine.

Weird part is:
These double devices were never there, and I checked the device manager with "show hidden devices" option checked lots of times.
And why would the network simply "come back to life"? Was it a CPR, maybe?

Thanks for answering my thread, and about what you said:
1-Already ran windows memory diagnostic.
2-Will do it as soon as the problem shows up again, so you'll have a more up to date log.

3-Already did something of the sort, but I uninstalled almost all system devices, so the system would reinstall them all on the next boot.
The first thing I tried when the problem showed up was formatting the C drive, as I thought it was just a simple OS problem. It didn't fix it, of course, and the second thing I tried was updating the ACPI drivers, all it did was making things better (before it, the computer would freeze and not boot at all until the CMOS was cleared), but the problem persisted.
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a c 381 * Windows 8
May 8, 2013 9:38:57 PM

I have a similar board to yours, M5A88-M EVO, so if you want to make any direct comparisons like Device Manager displays...
Meanwhile I suspect you're not going to get to the botttom of this unless or until you change the board, the symptoms are confusing to say the least!
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May 9, 2013 11:25:19 AM

I just worked a little bit more on the computer today and I just found an error related to the I/O in the event viewer, so I uninstalled the I/O system driver, and could get the computer to boot normally. The problem is that for every boot I have to enter safe mode, uninstall the I/O driver and restart the computer.

I could get the onboard lan to work by doing a CPR. It's not so important, but at least now I know I don't have to keep clearing the motherboard's CMOS.

How could I fix this? Is there a way to fix this I/O device problem?

In the ATI I/O Communications Processor PCI Bus Controller it says the device is working properly, but in the resources tab it says that it isn't using any resources because it has a problem.
In the ATI I/O Communications Processor SMBus Controller it says there's no driver installed for the device.
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May 9, 2013 11:32:16 AM

dodger46 said:
I have a similar board to yours, M5A88-M EVO, so if you want to make any direct comparisons like Device Manager displays...
Meanwhile I suspect you're not going to get to the botttom of this unless or until you change the board, the symptoms are confusing to say the least!

Could you please tell me if you have the same I/O device status I do?

The big problem for me is that, where I live, I would have to spend money on a new motherboard to test, and this kind of thing is a lot more expensive in Brazil than in the US. If I was sure it would fix this I would buy, but as I'm still unsure if I'm having an OS or a motherboard problem I prefer to keep things this way until I find something more concrete.
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a c 381 * Windows 8
May 9, 2013 3:49:12 PM

Assume you mean these?


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May 10, 2013 10:13:15 AM

I think I really have a problem with my PCI Bus Controller.
Do you have any driver installed for the SMBus controller?

Computer is working fine today.
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a c 381 * Windows 8
May 10, 2013 11:47:07 AM

Rockerbacon said:
I think I really have a problem with my PCI Bus Controller.
Do you have any driver installed for the SMBus controller?

Computer is working fine today.

No driver required for SM bus....

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May 10, 2013 2:11:14 PM

dodger46 said:
Rockerbacon said:
I think I really have a problem with my PCI Bus Controller.
Do you have any driver installed for the SMBus controller?

Computer is working fine today.

No driver required for SM bus....


My SMBus is okay, then.

By now I'll just wait for the problem to appear again, or for someone to check out my Event Viewer log.
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a c 381 * Windows 8
May 10, 2013 9:36:59 PM

Rockerbacon said:
dodger46 said:
Rockerbacon said:
I think I really have a problem with my PCI Bus Controller.
Do you have any driver installed for the SMBus controller?

Computer is working fine today.

No driver required for SM bus....


My SMBus is okay, then.

By now I'll just wait for the problem to appear again, or for someone to check out my Event Viewer log.

How many Brazilian Real would you expect to pay for an Asus M5A board?

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May 11, 2013 8:19:15 AM

dodger46 said:
Rockerbacon said:
dodger46 said:
Rockerbacon said:
I think I really have a problem with my PCI Bus Controller.
Do you have any driver installed for the SMBus controller?

Computer is working fine today.

No driver required for SM bus....


My SMBus is okay, then.

By now I'll just wait for the problem to appear again, or for someone to check out my Event Viewer log.

How many Brazilian Real would you expect to pay for an Asus M5A board?



The same model I have is about R$200,00, but I'd prefer buying something better like one of the EVO models, which are about R$500,00.
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May 11, 2013 3:52:20 PM

dodger46 said:
Plenty Skt AM3 on Ebay
http://www.ebay.co.uk/sch/i.html?_odkw=Asus+AM3+motherb...
I think Airmail cost would be around R$45 to deliver
This is a refurbished one, should be fine...
http://www.ebay.co.uk/itm/Asus-M4A88TD-M-EVO-Motherboar...
Just missing the I/O shield
I often buy used ones, had no failures yet!


Will consider it in case I buy a new motherboard.
My only fear is Brazilian customhouse, which sometimes not allow products to get inside the country for no reason.

But the computer is almost healthy again. It'll freeze only in a few logins and a simple CPR will get it working again.
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a c 381 * Windows 8
May 11, 2013 4:28:45 PM

Rockerbacon said:
dodger46 said:
Plenty Skt AM3 on Ebay
http://www.ebay.co.uk/sch/i.html?_odkw=Asus+AM3+motherb...
I think Airmail cost would be around R$45 to deliver
This is a refurbished one, should be fine...
http://www.ebay.co.uk/itm/Asus-M4A88TD-M-EVO-Motherboar...
Just missing the I/O shield
I often buy used ones, had no failures yet!


Will consider it in case I buy a new motherboard.
My only fear is Brazilian customhouse, which sometimes not allow products to get inside the country for no reason.

But the computer is almost healthy again. It'll freeze only in a few logins and a simple CPR will get it working again.

OK. Let me know via Private Message if you need assistance in buying one from Ebay...

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May 11, 2013 6:32:10 PM

I did some research about the event viewer error which makes my system crash (An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''), and I found out that this is a common server error, caused by memory leak.

I just did more research and found that Avast 8 is causing this error to lots of users, but they're not experiencing any problem. The funny thing is that when my computer boots fine I get a windows action center message saying that both windows defender and avast are turned off, even though avast says it's running.

I'll try running malwarebytes and uninstalling avast. In case I avast is really the problem, which AV software would you recommend me?
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a c 381 * Windows 8
May 11, 2013 10:44:31 PM

Rockerbacon said:
I did some research about the event viewer error which makes my system crash (An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''), and I found out that this is a common server error, caused by memory leak.

I just did more research and found that Avast 8 is causing this error to lots of users, but they're not experiencing any problem. The funny thing is that when my computer boots fine I get a windows action center message saying that both windows defender and avast are turned off, even though avast says it's running.

I'll try running malwarebytes and uninstalling avast. In case I avast is really the problem, which AV software would you recommend me?

Hmmm! After all that, it may be a clash of AVs! Before Windows 8 I was recommending M'soft Security Essentials for AV as it was and is every bit as good as the free alternatives. It is now incorporated in Windows Defender, and it is not a good idea to have more than one AV running at once, apparently. Unless you are visiting seriously dodgy websites, Windows Defender will keep you protected, you shouldn't need another AV...
Check Windows Defender by typing 'Defender' at your Start Screen, the Control Panel should appear, here you can scan etcetera same as with alternative AV

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May 12, 2013 8:58:13 AM

dodger46 said:
Rockerbacon said:
I did some research about the event viewer error which makes my system crash (An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''), and I found out that this is a common server error, caused by memory leak.

I just did more research and found that Avast 8 is causing this error to lots of users, but they're not experiencing any problem. The funny thing is that when my computer boots fine I get a windows action center message saying that both windows defender and avast are turned off, even though avast says it's running.

I'll try running malwarebytes and uninstalling avast. In case I avast is really the problem, which AV software would you recommend me?

Hmmm! After all that, it may be a clash of AVs! Before Windows 8 I was recommending M'soft Security Essentials for AV as it was and is every bit as good as the free alternatives. It is now incorporated in Windows Defender, and it is not a good idea to have more than one AV running at once, apparently. Unless you are visiting seriously dodgy websites, Windows Defender will keep you protected, you shouldn't need another AV...
Check Windows Defender by typing 'Defender' at your Start Screen, the Control Panel should appear, here you can scan etcetera same as with alternative AV



People were not talking good things about Security Essentials, saying that it let more viruses pass than other AVs.

I'm using malwarebytes to make sure spywares don't touch my computer, but I really need a good AV software and I'm not so sure about Microsoft Security Essentials quality. Did you already have any problem with Security Essentials?
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a c 381 * Windows 8
May 12, 2013 9:22:05 AM

Haven't had a virus for more years than I can remember, I've been using Security Essentials for a year or more, and AVG free before that...
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May 12, 2013 9:42:58 AM

I'll keep using malwarebytes and Security Essentials.
I guess I won't have any virus problem if I scan my computer with malwarebytes every month.

I think the problem is gone. I uninstalled avast using the uninstaller utility, the problem persisted, then I removed avast's registry entries using CCleaner, reboot the computer twice after that, and didn't have any freezing issue.
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a c 381 * Windows 8
May 12, 2013 10:10:00 AM

Rockerbacon said:
I'll keep using malwarebytes and Security Essentials.
I guess I won't have any virus problem if I scan my computer with malwarebytes every month.

I think the problem is gone. I uninstalled avast using the uninstaller utility, the problem persisted, then I removed avast's registry entries using CCleaner, reboot the computer twice after that, and didn't have any freezing issue.

Hopefully won't re-appear!
Meanwhile a word of advice, if you ever have a serious problem like a virus, it's notoriously difficult to get into Safe Mode in Windows 8, so best to create a recovery disk... At your Start screen, type 'Recovery' and from Settings choose 'Create a Recovery Drive' You won't regret it...

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May 12, 2013 11:25:37 AM

dodger46 said:
Rockerbacon said:
I'll keep using malwarebytes and Security Essentials.
I guess I won't have any virus problem if I scan my computer with malwarebytes every month.

I think the problem is gone. I uninstalled avast using the uninstaller utility, the problem persisted, then I removed avast's registry entries using CCleaner, reboot the computer twice after that, and didn't have any freezing issue.

Hopefully won't re-appear!
Meanwhile a word of advice, if you ever have a serious problem like a virus, it's notoriously difficult to get into Safe Mode in Windows 8, so best to create a recovery disk... At your Start screen, type 'Recovery' and from Settings choose 'Create a Recovery Drive' You won't regret it...


Hopefully it won't.

I already knew of the difficult of getting in safe mode since the problem first appearance. I found a command prompt code which allows for easy safe mode access: "bcdedit /set {default} bootmenupolicy legacy", with administrator privileges and without the quotes. It'll allows for entering the advanced boot options using the F8 key right before Windows 8 boots, like in Windows 7. It'll make your startup a little bit slower though.

Thanks for all your help!
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May 12, 2013 4:46:51 PM

Problem came back after I tried reinstalling my network drivers, now I have the same symptoms, but I can never boot into normal mode and have the following error into my event viewer: "Audit events have been dropped by the transport. 0". Again, it's a server related problem caused by too many audit events being loaded.

A homegroup icon just appeared into my desktop and I cannot run programs I could before.
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May 12, 2013 6:00:03 PM

Got without patience and reinstalled Windows 8, so I can start everything again.
Knowing some things I can and cannot do, I hope to kill this thing now.
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May 13, 2013 11:31:41 AM

Same problem is back on again. Event viewer reports the following error:
"Audit events have been dropped by the transport. 0".

Problem appeared after I installed AMD HD 6850 Graphics beta 2 drivers, and I saw the following event after the installation:
"ATI EEU the creation of a class has failed"

I'll try uninstalling the graphics card driver. Any suggestion on what else could I try?
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a c 381 * Windows 8
May 13, 2013 11:38:47 AM

Rockerbacon said:
Same problem is back on again. Event viewer reports the following error:
"Audit events have been dropped by the transport. 0".

Problem appeared after I installed AMD HD 6850 Graphics beta 2 drivers, and I saw the following event after the installation:
"ATI EEU the creation of a class has failed"

I'll try uninstalling the graphics card driver. Any suggestion on what else could I try?

Another Graphics Card? Could be the root cause... See if it's stable with the Driver that Windows installs after you uninstall it
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a c 381 * Windows 8
May 13, 2013 11:38:50 AM

Rockerbacon said:
Same problem is back on again. Event viewer reports the following error:
"Audit events have been dropped by the transport. 0".

Problem appeared after I installed AMD HD 6850 Graphics beta 2 drivers, and I saw the following event after the installation:
"ATI EEU the creation of a class has failed"

I'll try uninstalling the graphics card driver. Any suggestion on what else could I try?

Another Graphics Card? Could be the root cause... See if it's stable with the Driver that Windows installs after you uninstall it
And try re-seating the Card...
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May 13, 2013 1:34:24 PM

Graphics card drivers were not the problem. I accused them because of the event log, but even with windows' default drivers there was the problem.

I remembered I also installed Core Temp, uninstalling it made the computer run again.
Could it be root cause? I was using it all the times the computer freezed.
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a c 381 * Windows 8
May 13, 2013 1:39:31 PM

Rockerbacon said:
Graphics card drivers were not the problem. I accused them because of the event log, but even with windows' default drivers there was the problem.

I remembered I also installed Core Temp, uninstalling it made the computer run again.
Could it be root cause? I was using it all the times the computer freezed.

Wouldn't have expected that, but you're not alone..
http://www.google.co.uk/search?sourceid=navclient&aq=&o...

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May 13, 2013 5:45:43 PM

I think this may be the root problem.

By what I saw in your google search it's a problem caused by AMD FX processors and new Core Temp versions RC4 and RC5.
That would explain everything:
-Before updating to Windows 8 I always used RC3.
-When I updated to Windows 8 I downloaded Core Temp again, this time RC5, and the problem appeared for the first time.
-I thought it was a problem with Windows 8, installed Windows 7 again, used the same RC5 installer that was still on my computer.
-Returned to Windows 8, again I installed Core Temp RC5.
-Now, I uninstalled Core Temp and am having a very good time! (That hopefully will last a lot longer)

It would also explain why I could boot into safe mode, but not boot into clean mode, as Core Temp isn't loaded in safe mode, but the only way to unable it's startup in normal boot is configuring it inside it's own settings, which I never did.

Time will say if this was the real problem.
But one thing is really weird, as I said I have two drive partitions, C for the OS and D for everything else. I never formatted the D drive, and always could play Assassin's Creed III and Far Cry 3 without needing to reinstall them, but after I reinstalled my network drivers and had the problem again (which made me format the computer again), I could not play them anymore and had typical "you need to install it for it to work" problems, like not found DLLs and such. Problem is: It started before I formatted the computer and I could play them just fine before reinstalling the network drivers. How could a program simply stop working like that? I wonder if it's a problem with uplay.
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a c 381 * Windows 8
May 13, 2013 8:28:15 PM

I have no experience of Core Temp, I usually run Speccy
http://download.cnet.com/Speccy/3000-2094_4-75181811.ht...
As well as providing temp. data it gives you a thorough audit of just about everything on your PC...
I can't understand how your games worked without re-installing after formatting C! Further than that I can't comment...
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May 14, 2013 2:22:07 PM

dodger46 said:
I have no experience of Core Temp, I usually run Speccy
http://download.cnet.com/Speccy/3000-2094_4-75181811.ht...
As well as providing temp. data it gives you a thorough audit of just about everything on your PC...
I can't understand how your games worked without re-installing after formatting C! Further than that I can't comment...


I only used Core Temp for monitoring my CPU's clock speed and temperature on gadgets, but now I'm using PC Meter.
Most of my games work without needing a reinstall after formatting C. Problem was with Ubisoft Game Launcher, I reinstalled it and everything is back on.
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