ASUS P8 Z77-V LX mobo
Windows 7 64-bit
This system is less than a year old. The drive worked fine but I haven't used it in awhile. Decided to install a game I haven't played in awhile but the drive doesn't respond and shows up intermittently upon reboot. Sometimes if I boot with a CD in the drive the icon of the program on the CD will appear as the drive icon but I cannot get the drive to respond. Device manager said there was a new driver installed but a version of the previous driver was still there so there was some kind of conflict. Called Cyberpower, the folks that built the computer, and the tech jumped to reformatting my hard drive telling me my system was corrupt, without asking any questions. I have to call bullshit on this one as the tech sounded like he had no idea what he was doing. I tried uninstalling the driver in device manager but the device disappeared from the manager completely and only reappeared upon reboot. The drive appears to be TSSTcorp CDDVDW SH-224BB ATA Device. I installed a new driver using TSST's automatic driver update application. Initially the application couldn't find a drive at all and there was no drive mounted. Upon reboot the application caught the image of the drive and installed the driver automatically. Initially this seemed to help as after a reboot I could access a CD, only to have the drive hang and become unresponsive if I issued another action. Also, the SM Bus on the motherboard doesn't have a driver installed, but I cannot install it without a the ODD working.
Windows 7 64-bit
This system is less than a year old. The drive worked fine but I haven't used it in awhile. Decided to install a game I haven't played in awhile but the drive doesn't respond and shows up intermittently upon reboot. Sometimes if I boot with a CD in the drive the icon of the program on the CD will appear as the drive icon but I cannot get the drive to respond. Device manager said there was a new driver installed but a version of the previous driver was still there so there was some kind of conflict. Called Cyberpower, the folks that built the computer, and the tech jumped to reformatting my hard drive telling me my system was corrupt, without asking any questions. I have to call bullshit on this one as the tech sounded like he had no idea what he was doing. I tried uninstalling the driver in device manager but the device disappeared from the manager completely and only reappeared upon reboot. The drive appears to be TSSTcorp CDDVDW SH-224BB ATA Device. I installed a new driver using TSST's automatic driver update application. Initially the application couldn't find a drive at all and there was no drive mounted. Upon reboot the application caught the image of the drive and installed the driver automatically. Initially this seemed to help as after a reboot I could access a CD, only to have the drive hang and become unresponsive if I issued another action. Also, the SM Bus on the motherboard doesn't have a driver installed, but I cannot install it without a the ODD working.
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