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acer laptop cursor won't move

Last response: in Laptops & Notebooks
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May 11, 2013 5:54:04 AM

My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I tried fn + f7 already.
a b D Laptop
May 11, 2013 6:02:26 AM

Try to plug in a USB mouse and let us know if that one works.
May 11, 2013 6:04:01 AM

house70 said:
Try to plug in a USB mouse and let us know if that one works.


I DId and it did not move still.
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a b D Laptop
May 11, 2013 7:41:36 AM

If you reboot into BIOS, can you use the keyboard?
Also, can you boot into safe mode?
May 11, 2013 8:06:33 AM

house70 said:
If you reboot into BIOS, can you use the keyboard?
Also, can you boot into safe mode?


I tried powering it off and then it used startup repair and then i got the blue screen of death. So sad. Then i had to re boot it and now it works. Thank you though. What does the blue screen of the do anyway? I read that it is a bad thing for windows.

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a b D Laptop
May 11, 2013 2:03:41 PM
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You need to finish the repair by starting an installation, then selecting "repair an existing Windows install" during the wizard. That will repair the corrupted drivers and the registry keys. You'll need the activation key (on the label) and then re-apply Windows updates. You will keep your installed software, though.
BSODs are never good, crashes like that don't get to safely save system files that are in use. Too many of them and you'll need a repair install, like I described above. Most likely some corrupted files rendered the KB and mouse useless.
June 12, 2013 4:50:07 AM

lovepurple said:
My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I tried fn + f7 already.


My ACER 5732Z had the same problem. I Googled it and had all the usual wannabee armchair computer experts telling me to upload this and download that ....etc. Then I looked at the on/off switch which has a blue light behind it. To the left is a button that I never noticed before. It was showing a tiny red light. Turns out it is the on/off switch for the touchpad. Pressed it and the mouse works! Try this before the geekfreaks have your laptop in pieces!

December 5, 2013 11:09:47 PM

lovepurple said:
house70 said:
If you reboot into BIOS, can you use the keyboard?
Also, can you boot into safe mode?


I tried powering it off and then it used startup repair and then i got the blue screen of death. So sad. Then i had to re boot it and now it works. Thank you though. What does the blue screen of the do anyway? I read that it is a bad thing for windows.


December 5, 2013 11:15:18 PM

Love purple you are the best....it worked for me on my Acer aspire...fn+f7....no more tabbing
!