acer laptop cursor won't move

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lovepurple

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Apr 6, 2013
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My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I tried fn + f7 already.
 
Solution
house70
You need to finish the repair by starting an installation, then selecting "repair an existing Windows install" during the wizard. That will repair the corrupted drivers and the registry keys. You'll need the activation key (on the label) and then re-apply Windows updates. You will keep your installed software, though.
BSODs are never good, crashes like that don't get to safely save system files that are in use. Too many of them and you'll need a repair install, like I described above. Most likely some corrupted files rendered the KB and mouse useless.
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lovepurple

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Apr 6, 2013
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I tried powering it off and then it used startup repair and then i got the blue screen of death. So sad. Then i had to re boot it and now it works. Thank you though. What does the blue screen of the do anyway? I read that it is a bad thing for windows.
 
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house70

house70

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Apr 21, 2010
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You need to finish the repair by starting an installation, then selecting "repair an existing Windows install" during the wizard. That will repair the corrupted drivers and the registry keys. You'll need the activation key (on the label) and then re-apply Windows updates. You will keep your installed software, though.
BSODs are never good, crashes like that don't get to safely save system files that are in use. Too many of them and you'll need a repair install, like I described above. Most likely some corrupted files rendered the KB and mouse useless.
 
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Solution
B

bettyboop22

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Jun 12, 2013
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My ACER 5732Z had the same problem. I Googled it and had all the usual wannabee armchair computer experts telling me to upload this and download that ....etc. Then I looked at the on/off switch which has a blue light behind it. To the left is a button that I never noticed before. It was showing a tiny red light. Turns out it is the on/off switch for the touchpad. Pressed it and the mouse works! Try this before the geekfreaks have your laptop in pieces!

 
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Hurby Gundy

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Dec 6, 2013
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F

faithleads2hope

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Jul 20, 2014
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2 person named betty boop who said to push a button which just turns the cursor back on. Even though my button was in a different spot and blended in hiding, i was able to find it and it worked. the light for my cursor on and off button was just above the trackpad and the buttons below the light and not beside on off switch as other post. surprised because i could sign into windows ok using the cursor but then the cursor will not work at all when signed in and have not been able to use my laptop for 5 or 6 months. didn't have money to replace it so i've never been so happy with this or piece of junk.
 
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Jofsurfsville

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Oct 12, 2014
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BRILLIANT! The same switch is on the 5517 and it solved the problem! thanks for putting that out...probably for a lot of Acer touchpad issues, that will be the solution that works! Keep contributing! Thanks again.
John from Surfsville CA




 
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M

msseasea

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Feb 12, 2015
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Well thank you, bc I tried fn+f7 and it worked... #lifesaver
 
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jgierman

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Feb 14, 2015
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jgierman

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Feb 14, 2015
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zulemafelix

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Mar 14, 2015
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BETTYBOOP22 is on the money!!! I read through some very confusing answers and thank God I got to BETTYBOOP22! I can't believe it was as simple as an on/off switch to the left of the power button. I must have pressed it by mistake. THANK YOU BETTYBOOP22!

My ACER 5732Z had the same problem. I Googled it and had all the usual wannabee armchair computer experts telling me to upload this and download that ....etc. Then I looked at the on/off switch which has a blue light behind it. To the left is a button that I never noticed before. It was showing a tiny red light. Turns out it is the on/off switch for the touchpad. Pressed it and the mouse works! Try this before the geekfreaks have your laptop in pieces!

[/quotemsg]

 
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1

1ofTheGoodGuyz

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Mar 27, 2015
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4,510
FOUND THE ANSWER! THIS WORKS :na::D:bounce:

It took me a while to find the back door to success... Viola! Here you go, try this trick.


1) Press the CTRL key and then the ESC key.

2) Use the Up/Down and Side to Side ARROW KEYS to Navigate to the CONTROL PANEL. Press ENTER.

BTW, you need to keep using the Up/Down and Side to Side ARROW keys to Navigate, and use the ENTER button to execute YES/OK and proceed.

3) Go into PROGRAMS AND FEATURES or Add/Remove Programs. UNINSTALL the "Pointer Device" by Right Clicking on it. Press Enter.

For Example. mine is called "Synaptics Pointer Device Driver".

Once you uninstall that, your Cursor Pointer should unfreeze and work again.

There s nothing you have to do after it unlocks. However, if you want, you can have some real fun re-installing the pointer device driver just to be kool.

I actually re-installed all the drivers except the Audio and Video drivers just because I could LOL

C:/SWSetup/Drivers/TouchPad

Click on your TouchPad driver Setup.exe ... Simple as that.

Cheers!
 
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xlndoc

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May 25, 2015
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[/quotemsg]

 
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xlndoc

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May 25, 2015
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4,510
The Fn+F7 worked and made my cursor come alive. I saw no red light around my blue light on-off switch, so I'm thinking they may not all have this light. Horay for this forum! Great advice.
 
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N

Ninalee

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Jun 16, 2015
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