Why is it only showing 8GB of RAM when I have two 8GB sticks in?

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Lilshady313

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Dec 26, 2012
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So the total should be 16GB but it is not showing up that I have that much. It did in the past and without moving the computer at all or anything like that it just randomly went to 8 GB. I tried unplugging and re plugging them in but it does not work. Anybody know a solution?
I have tested each one individually. The computer did not boot up all the way with either stick.

System Specifications:

Win 7 Home Premium
Processor: AMD FX 8150 8 Core
Memory: 8192 (But should read somewhere in the 16000's)
Graphics Card: AMD Radeon HD 6700
Motherboard: ASUS Crosshair V Formula
 
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Lilshady313

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Dec 26, 2012
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10,530


I just went to check the BIOS. It does not show all 16. You think this is a bad memory stick issue? Thats about all I can come up with at this point.
 
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getochkn

getochkn

Polypheme
Jul 2, 2006
12,407
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65,040


Try removing one chip and checking the BIOS, then try the other chip and check the BIOS. See if they both report 8GB with 1 chip in. If they do, put them both back in and see. Sometimes they need to be reset in their slots because they weren't fully in before.
 
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namdlo

Honorable
Jun 20, 2012
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I'd lean more towards a dimm socket on the motherboard going bad than the memory.

As stated above try one stick at a time and see if both work. If they both work then it's more than likely the motherboard itself.

 
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