I think I have a stuck pixel?

verygenericname

Honorable
Mar 20, 2013
10
0
10,510
Hello,
I just recently bought an Acer monitor for a gaming rig I'm preparing to build. I opened the box and nothing seemed wrong. I turned it on and noticed no problems, but then after changing the background a few times to check how it would display, I notice a tiny orange pixel that seems to only appear when the screen is colored grey in that area. Is this a stuck pixel? Is there anyway I can fix this without sending it back? Thanks!
 

Wolfshadw

Titan
Moderator
Try tapping on the affected area VERY LIGHTLY with the back of your fingernail. If that doesn't work, check with ACER in regards to their dead pixel policy. In many cases, unless you have at least "X Number" of dead pixels, they will not do anything for you.

-Wolf sends
 

Nikolay Savov

Distinguished
Hi
Read the Manufacturer Pixel Policy - you can`t repair it - but you can RMA if Manufacturer Pixel Policy consider this defect as an subject to warranty replacement.
I'm afraid that is not considered a defect to the second pixel and you can RMA on the third.

OFC there are subpixel defects also - the count there is 5 -> OK 6 -> RMA