please help new gaming pc problem

jackspratt_16

Honorable
Aug 13, 2012
19
0
10,510
hi all and thank you if you are here
i received my PC which was custom built from chillblast and i was extremely exited when i revived it i set everything up on my desk e.g monitor keyboard mouse etc. when i powered up my pc i got a no signal message on my monitor so i tried using DVI instead of hdmi and i got the same message i tried all 3 difernt channels on my monitor and still the same message. i think it is a Graphics card problem. im using a 7970 and i think it was damaged during transport but i don't know. the fans are spinning on the card and the the 8 pin and the 6 pin connectors are connected and ive also tried reseating the card and still no luck can anyone tell me how i can fix this or trouble shoot it.
 

jackspratt_16

Honorable
Aug 13, 2012
19
0
10,510

i cant connect to my onboard graphics because my motherboard dosent support it and my monitor works fine because i can connect my xbox to it via hdmi
also my psu is 850 watt
 

l0v3rboi

Honorable
Mar 30, 2012
723
0
11,160


Hmmm... Try a different PCI Express slot. If you have access to one, try a different MoBo to test your GPU with (one with onboard graphics).

Unfortunately, if those fail, then it is safe to assume it is your GPU.
 

jackspratt_16

Honorable
Aug 13, 2012
19
0
10,510
cheers for your reply
but i dont have access to another pc that supports the GPU and i have tried a differnt slot but i have been looking at posts and youtube videos and they show that it could be a RAM issue that is causing the pc not display any signals and obviously because i dont have access to the on board graphics i cant get into the bios