CD\DVD Error 19

Vampyre97

Distinguished
May 12, 2013
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18,510
I have an HP Pavilion G6-2249WM. The optical drive stopped working and I get a Registry Error 19. I have tried uninstalling the driver and hardware then reinstalling both. No matter what I try I still get the same error. Any help would be much appreciated.
 
Solution
Hey Vampyre97,
Code 19 Error
Cause of the Code 19 Error

A Code 19 error is caused by one or more issues with parts of the Windows Registry that contain driver and other information about the particular hardware device.

Error Code 19 Troubleshooting

Restart your computer if you haven't done so already.

There is always the remote possibility that the Code 19 error you're seeing was caused by some kind of fluke or temporary problem. If so, a simple reboot might fix the Code 19.

Depending on the changes you made, some solutions might include:

Remove or reconfigure the newly installed device.
Reverse the registry changes you made.
Roll back the driver to the version prior to your update.
Delete the UpperFilters and...

Shubham Verlekar

Honorable
May 10, 2013
236
0
10,860
Hey Vampyre97,
Code 19 Error
Cause of the Code 19 Error

A Code 19 error is caused by one or more issues with parts of the Windows Registry that contain driver and other information about the particular hardware device.

Error Code 19 Troubleshooting

Restart your computer if you haven't done so already.

There is always the remote possibility that the Code 19 error you're seeing was caused by some kind of fluke or temporary problem. If so, a simple reboot might fix the Code 19.

Depending on the changes you made, some solutions might include:

Remove or reconfigure the newly installed device.
Reverse the registry changes you made.
Roll back the driver to the version prior to your update.
Delete the UpperFilters and LowerFilters registry values. A common cause of Code 19 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

Note: Deleting similar values in the Windows Registry could also be the fix to a Code 19 error that appears on a hardware device other than a DVD/CD drive. The UpperFilters/LowerFilters tutorial linked above will show you what you need to do.

Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device that's experiencing the Code 19 error is a likely solution to this problem.

Note: Properly reinstalling a driver, as in the instructions linked above, is not the same as updating a driver. A complete driver reinstall involves removing the currently installed driver and then letting Windows install the driver over again from scratch.

Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 19 error could fix the problem.

If updating the drivers solves the Code 19 error, it probably means that there was some kind of issue with the drivers that Windows was storing that you reinstalled in the previous step.

Use System Restore to revert device drivers and registry configurations back to a state previous to the Code 19 error. Be sure to choose a restore point from a date and time before you know or suspect that the Code 19 error first appeared.

Disable any hardware-based security on the device. Windows could report a Code 19 error on a device like an external hard drive if the drive had been previously secured with a password.

Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 19 error.

It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

Note: If you've discovered that hardware can't be the cause of this Code 19 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.

OR OR
Open the Hardware and Devices troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering hardware and devices in the search box, tapping or clicking Settings, and then tapping or clicking Find and fix problems with devices.‌

You might be asked for an admin password or to confirm your choice.


If you are still having same problem please let me know Please massgae me

Regards & Enjoy
 
Solution