Can't stream video to Apple TV

underpar

Honorable
May 13, 2013
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10,510
Hi everyone:
I have a Windows 7 Home Premium laptop and am trying to stream video from the laptop (using itunes) to Apple TV (3rd generation). When I try to do this, I get an error message saying that the connection timed out. However, I can stream both music and pictures from itunes to Apple TV without issues. The video is in the proper format for Apple TV. The error happens both with a wireless connection between the laptop and router or a wired connection.

Why do I think this is a Win 7 configuration issue? My xp laptop can stream the same videos, music and pictures without issues. I've uninstalled all firewalls and anti-virus software and updated all software and firmware for itunes, Win 7, Apple TV and my router. I uninstalled and reinstalled itunes and Bonjour. Also checked to make sure that the Apple ID is ok and consistently used. On Apple TV, I can see the itunes Library on the pc.

The Apple TV was replaced even though it was only a week old....same issue.
Any ideas???? The videos play just fine on the laptop through itunes....I just can't stream them to Apple TV. (These videos were downloaded from the itunes store).

Thanks!
 

dkkief

Honorable
Jul 22, 2013
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10,510