Local Area Connection Adapter

Jessye Leduc · May 13, 2013

Help! My computer has suddenly decided that it no longer wants to connect to the internet. I have verified that my router, modem and cable are good. I reinstalled the driver, nothing. Tried a USB network adapter, nothing. My computer is only just over a year old and the warranty is up. I don't know what else to do?

P.S - I am running Windows 7

thor220 · May 13, 2013

Try running the built in troubleshooter located in the network and sharing center under control panel. It will resolve most issues.

4745454b · May 13, 2013

No error messages? How do you know the router, modem, etc is good? Other devices can connect?

I would say try a different NIC (adapter) but you said you did and it still didn't work. Virus maybe?

Jessye Leduc · May 13, 2013

I have run the troubleshooter and all I get is that there might be a problem with the local area connection adapter with no details or solutions. All the virus scans come up empty, I dug out my old laptop and tested the connection with the new usb adapter, everything works fine including the wireless.

4745454b · May 13, 2013

With the new USB adapter in, any errors in the device manager? Try updating the NIC drivers.

Jessye Leduc · May 13, 2013

There are no error messages in the device manager for the new adapter. I have tried uninstalling and reinstalling the driver and still nothing. I have never seen anything like this, even when I called tech support from the manufacturer they had no idea. Best guess was the motherboard was on it's way out, which makes no sense to me

4745454b · May 13, 2013

Maybe, but doesn't seem likely. The NIC on my S939 A8R-MVP died on me. But I put a NIC in a PCI slot and carried on. If the USB ports work then the new one should have worked. More so if it worked on a different computer. Virus stopping network traffic is the only thing i can think of. But you said it was clean. Perhaps someone else has a better idea.

Jessye Leduc · May 13, 2013

the only idea I have left is to throw it out the window!! Thanks for your help

thor220 · May 13, 2013

run command prompt, then type:

ipconfig /release
ipconfig /renew

see if that helps

Jessye Leduc · May 13, 2013

Nothing. I got back "the operation failed as no adapter is in the state permissible for this operation" According to the device manager the new usb adapter is working fine, but something keeps forgetting to tell the rest of the computer that.

4745454b · May 14, 2013

In the device manager it says its enabled and working? That error message is what you get when its in there, but disabled or no driver loaded.

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Local Area Connection Adapter

Jessye Leduc

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thor220

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4745454b

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Jessye Leduc

Honorable

4745454b

Titan

Jessye Leduc

Honorable

4745454b

Titan

Jessye Leduc

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thor220

Splendid

Jessye Leduc

Honorable

4745454b

Titan

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