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Front Panel headphone jack stopped working - ASUS MAXIMUS IV GENE-Z/GEN3

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  • Asus
  • Front Panel
  • Motherboards
Last response: in Motherboards
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May 16, 2013 6:32:03 AM

Built my PC last year, never had any problems, everything worked fine. Corsair Obsidian 650D case, Asus MAXIMUS IV GENE-Z/GEN3 mobo, Win7 64bit

Yesterday I purchased Cyberlink PowerDirector 11 Ultra (online download) and installed it and a couple of other Cyberlink progs that came with it.

After that my front green jack will not work, the auto detection on plugin only works for the mic and not the headphone. No sound or anything from headphones.

I've deleted the driver, reinstalled, etc. Its not a problem with the HD audio connector since it was working fine for a year.

I uninstalled all the Cyberlink programs also, didn't fix it.

I need to be able to use my headphones and this is driving me crazy!!!!

Please help!

Thx

More about : front panel headphone jack stopped working asus maximus gene gen3

a c 150 Ĉ ASUS
a c 559 V Motherboard
May 16, 2013 6:34:42 AM

Try restoring the system to a previous state, before installing the Cyberlink. See if still the same.
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May 16, 2013 6:43:30 AM

alexoiu said:
Try restoring the system to a previous state, before installing the Cyberlink. See if still the same.


I would if I had System Restore turned on, that was the first thing I thought of. Not sure why I didn't have it enabled...but alas no backup restore point for me to use.
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a c 150 Ĉ ASUS
a c 559 V Motherboard
May 16, 2013 6:54:50 AM

The Cyberlink installation and faulty front jack might just be a coincidence.
Do you use the mic jack?
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May 16, 2013 7:09:45 AM

alexoiu said:
The Cyberlink installation and faulty front jack might just be a coincidence.
Do you use the mic jack?


Yes I use the front mic jack and it works fine, detected and everything.

Maybe its a coincidence with Cyberlink...but everything was working fine a couple of days prior and those installations were the only changes made to my system.



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a c 150 Ĉ ASUS
a c 559 V Motherboard
May 16, 2013 7:16:43 AM

Try uninstalling and see if any change. If you didn't need the mic you could switch wires and use the mic jack for headphones (assuming that the connector is the culprit).
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May 16, 2013 7:23:36 AM

alexoiu said:
Try uninstalling and see if any change. If you didn't need the mic you could switch wires and use the mic jack for headphones (assuming that the connector is the culprit).


The wiring to the front panel header is integrated and all in one connector so I'm unable to swap it.

I tried uninstalling driver and re-instaling...didn't fix anything.
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