I just got the Zyxel NAS 325, with 1 TB WD Red drives for each bay. My network runs under a WD N900 router (the basic router, not the one with built-in storage). The NAS comes with a detector application which I ran from a PC on the network, and it fails to detect the NAS. The NAS shows "green" Ethernet status. I don't know what the problem is.
The documentation with the NAS says you must be running the utility on the same subnet as the NAS. I am not an expert on subnets, but as far as I know, the only subnet is the default router setting, 255.255.255.0. Both devices are physically connected directly to the router, and I've eliminated the switch that normally sits between my NAS and the router (however, as far as know, that is just a dumb switch with no config parameters).
From the documentation, I gather the NAS is supposed to start up in a "listen" mode, and when you launch the utility for the first time it is supposed to broadcast a special packet that the NAS detects, leading to exchange of pairing information. For whatever reason that isn't happening. I've been all through the router control panels and don't see anything that stands out -- it's all pretty much default settings -- but there are lots of places to define special rules and routes. I'm thinking that's what I might need to do, but I have no idea what values to use.
Has anyone experiences similar issues, either with this specific setup or with a Zyxel NAS325 behind a different router, or with other NAS on a WAN with the WD MyNet N900.
Any advice is appreciated!
The documentation with the NAS says you must be running the utility on the same subnet as the NAS. I am not an expert on subnets, but as far as I know, the only subnet is the default router setting, 255.255.255.0. Both devices are physically connected directly to the router, and I've eliminated the switch that normally sits between my NAS and the router (however, as far as know, that is just a dumb switch with no config parameters).
From the documentation, I gather the NAS is supposed to start up in a "listen" mode, and when you launch the utility for the first time it is supposed to broadcast a special packet that the NAS detects, leading to exchange of pairing information. For whatever reason that isn't happening. I've been all through the router control panels and don't see anything that stands out -- it's all pretty much default settings -- but there are lots of places to define special rules and routes. I'm thinking that's what I might need to do, but I have no idea what values to use.
Has anyone experiences similar issues, either with this specific setup or with a Zyxel NAS325 behind a different router, or with other NAS on a WAN with the WD MyNet N900.
Any advice is appreciated!